Dustin Magee Email & Phone Number

Knoxville, Tn

Employment and Compliance to regulatory concerns and reportingEmployee orientationEmployee RelationsCompany employee communicationBenefits administrationEmployee Safety, Welfare, Wellness and HealthWorkers Comp Claims AdministrationCoordinates and assists in implementation of services, policies, and programsPersonal ongoing development.

United States

Administrative and executive support to the President/CEO and C Levels StaffManagement of calendars, meetings, eventsCoordination of company documents and archivingAdministrator of company travelAssist with Board of Directors' needs

Tennessee

• Deliver extraordinary customer care by responding to questions concerning customer accounts in a fast paced,• Work in a structured customer care environment.• Resolve product or service inquiries by asking probing questions, determining the cause of the issue; selecting and articulating the best solution to drive brand advocacy• Grow and nurture customer relationships on every interaction that results in measurable Customer value• Provide proactive support to merchants to inspire continued use of online merchant tools and resources• Utilize consultative selling techniques to identify and offer customer solutions that will provide value to business owners• Respond to charge inquiries• Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality

Boyd Gaming Corporation, Corporate Office

Assist and provide administrative support to the Vice President of Strategic Sourcing. Perform travel arrangements, meeting and scheduling, screen calls and visitors to the VP. Maintain Department's SharePoint website, complete monthly reports including but not limited to expense accounts, department reports, quarterly FEC filings, access to VP email and calendar as well as confidential materials. Provides all administrative support to the Corporate Procurement Department, ordering of office supplies, digitizing procurement records, assisting with the preparation of new employees and workspaces, communicating with all properties, GM's, departments.

Orleans Hotel And Casino, Boyd Gaming Corporation

Provide administrative support to the Executive Director of Arena, which was formerly VP-General Manager of Arena. Calendar and scheduling of promoters. Assisted in the completion of event contracts. Oversaw and supervised arena administrative support staff and all arena office functions. Completed monthly reports related to events, profit/loss, attendance. Assisted with power point presentations / videos.

Oversaw and supervised all HR related functions of the company. Recruitment, training, coaching/counseling, disciplinary, and record keeping.

Administered and implemented HR Policies to 60+ Tribal Programs and Departments. Worked with Directors to develop their respective departments accordingly wth adopted HR Policies, Procedures and Practices. Administered Tribal Pay Scale, oversaw recruitiment and training efforts, maintained confidential employee file bank, administered employee grievance program, employee drug and background testing.

Browning, Montana

Provided administrative support to the Blackfeet Tribe's Treasurer. Completed scheduling, travel arrangements, weekly, monthly and quarterly reports related to tribe, state and federal funding/budgets. Handling of funds from tribal departments. Provided coverage and support functions to the Blackfeet Tribe Finance Department. Administered employee leave, time sheets, payroll.

Supervised in-house customer service department; worked with clients/customers to develop rapport and relationships, trained representatives to enter and track order. Oversaw 12 outside sales reps. located throughout the nation. Maintained numerous corporate accounts, OEM contract and government contract. Provided sales projections ($2M per year on average) and assisted in raw material projections.

Education record

Aa, As, Business Management / Small Business Management

Activities and Societies: AISES, US Dept. Of Energy Intern - Summer 2007Vice President - AISES Student Group