150 users, 150 machines, 15 servers mostly virtual)Backup planning, design, implantation and support using Symantec VERITASMigrated all departments in the county to a new Domain StructureDeveloped standards for hardware purchases and user and hardware naming conventions Management of shared drive creation and securityManagement of McAfee EPolicy Orchestration server; recently moved to KasperskyMoved physical servers to VMware virtual solution in all departmentsTop Tier support for helpdeskOversee the everyday health of the network as well as schedule and perform necessary maintenanceMoved Clerks office to Exchange to keep up with state mandated mail retention policiesFilled in for help desk staff when neededCreated VB login script to map printer, shared drives, set home pages, etc.Create an implement Group Policy Objects as needed to suit each departments needsImplemented HP MSA SAN to house Virtual Servers as well as user dataInstall Configure and Manage VMWare 3.5; in the process of upgrading to 4.1

300 users, 275 machines, 30 servers)New server space planningLead on migration to the University's enterprise Active Directory Domain account cleanup and managementManagement of shared drive securityManagement of McAfee EPolicy Orchestration serverCompleted data move from end of life hardware to new hardwareFTP site cleanup to free up disk spaceSet up VMWare test environmentInstalled and set up Ubuntu LinuxFilled in for help desk staff when neededBatched and automated tasks using VBScripts and batch files

2100 users, 2000 machines, 50 servers) Troubleshot hardware and software issuesReplaced end of life and dead hardwareSet up, configured, and installed new switchesUsed to make images and update them as necessary for new computer roll-outsCreated, deleted, and managed accounts through Active DirectoryCommunicated with hardware and software vendors as needed to solve problemsSupported laptop hardware and software problems for 100+ laptopsFirst response for WAN connectivity issuesSupported users with day to day computer problemsTook trouble tickets and tracked time through a work order systemCreated bootable ghost CD from scratchWrote batch files to accomplish domain wide tasks

14000 users, 6000 machines, 200 servers)Troubleshot hardware and software issuesReplaced end of life and dead hardwareSupported users with day to day computer problemsTook trouble tickets and tracked time through a work order system

14000 users, 6000 machines, 200 servers)Installed and labeled cables in server racksDocumented cabling in a custom database written by one of the analystManaged shared drive space restrictionsExamined tivoli backup logs everyday to make sure all data was being backed upSet up, installed, updated, backed up, and ghosted servers for analysts