Chief Media Officer
CurrentI actualized more than 6000 hours of video content and more than 500 videos while managing AWS-hosted websites for hundreds of schools across the country. I create multimedia curriculum in alignment with academic strategies and formalize content to assist in the professional development of instructors. I facilitate fluid communication across functions to ensure satisfactory results and consistently strive to make improvements. I am the first point-of-contact for technical issues and provide exceptional customer service for 5,000+ e-members.Additional Key Contributions:● I am instrumental to the development and introduction of educational programs for parents and their kids.● I enhance information retention through compelling content that promotes engagement.● I increase client satisfaction by conducting analytics of use and consultations to identify core needs and ensure final products meet specification.● I improve upon end-user experiences by providing IT support and strive to align a positive experience.● I contribute to the completion of administrative functions and proficiently manage multiple project simultaneously.● I show clients results through evaluating and customizing Google Analytics.