- Brainstorming Marketing plan and managed digital channels - Executed website management responsibilities, generating interface ideas for the development team and overseeing the implementation of designs. Formulated and edited website content, spearheaded the conceptualization and implementation of user-friendly interfaces, enhancing website functionality and user engagement.- Drove customer care operations, handling inquiries via email and hotlines to enhance overall customer satisfaction.- Support to conduct thorough customer research, contributing insights to advertising planning and facilitating the initiation of company operations.(*) Achievements: - Enhanced user interface, resulting in about 30% increase in website traffic and about 25% increase in user engagement metrics within the first three months of launch.- Provided key market insights that supported the launch of two major promotional campaigns , contributing to increase in overall sales.- Redesigned content strategy that aligned with company goals, increasing lead generation by 20% and improving conversion rates.

- Conducting keyword research and analysis to identify high-traffic, low-competition keywords that can help improve a client's search engine ranking.- Analyzing website traffic data using tools like Google Analytics to track progress and identify areas for improvement.- Brainstorming and writing content for customers, experienced in writing content for websites and fanpage.

- Organize activities, chair, and calculate costs for the club.- Accounting, purchasing goods, and preparing for the leagues.- Designing for posts. (*) Achievements: - Successfully leagues organization: Volleyball League, Football Leagues ( Hung Vuong League, Teacher&Student League, Women's League ).- Won the prize for the club with the best achievements in the school youth union.- Has excellent achievements in the association work and youth movement of Pleiku city school in the 2020 - 2021 school year.