- Developed and implemented the Employee Satisfaction Survey, resulting in a comprehensive understanding of employee morale, allowing to address concerns and resolve 14 conflicts, creating a positive work culture.- Initiated a Job Posting Optimization Initiative, resulting in 5 more applicants per day.- Created a Tailored Interview Framework, resulting in a lower turnover from 7 to 4 employees per week as candidates were properly sourced.- Proactively fostered a supportive work environment by getting in touch with 40 different employees every week to learn about their experiences and resolve upcoming issues.- Initiated the development of a social media presence on Facebook, LinkedIn, and Instagram, expanding the company’s reach and attracting potential employees and clients by 4 more inquiries per day.

- Spearheaded the development and implementation of an impactful “Employee of the Month” initiative through a partnership with the leadership team, elevating overall employee satisfaction from 62% to 88%.- Achieved a 20% reduction in time-to-fill key positions through sound judgment and collaborative efforts, partnering with hiring managers and utilizing Workday to ensure an effective recruitment process.- Contributed to a 25% performance improvement by assisting in the design and delivery of onboarding programs through solid cross-team collaboration.- Successfully assisted HR Managers in mediating and resolving workplace conflicts, maintaining strictconfidentiality and company policy compliance with a professional demeanor that resulted in retaining 4employees.

- Autonomously managed and trained 8 Account Managers to embrace challenges with confidence.- Handled stressful situations in a fast-paced and team-oriented corporate environment with consistent and timely follow-through, resulting in a 30% improvement in team performance.

- Supported the leadership team in achieving 2 more goals set per week by a rapid response to a fluctuating work environment with a focus on navigating change, operating in ambiguous situations, and prioritizing among multiple projects.- Drove a 15% increase in sales revenue through strategic collaboration and effective time management.