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Daniel V. Email & Phone Number

Senior Customer Success Manager at PTC
Location: Porto Alegre, Rio Grande Do Sul, Brazil 9 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
PTC
Role
Senior Customer Success Manager
Location
Porto Alegre, Rio Grande Do Sul, Brazil
Company size
8071 employees

Who is Daniel V.? Overview

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Quick answer

Daniel V. is listed as Senior Customer Success Manager at PTC, a company with 8071 employees, based in Porto Alegre, Rio Grande Do Sul, Brazil. AeroLeads shows a matched LinkedIn profile for Daniel V..

Daniel V. previously worked as Customer Success Manager at Rocket.Chat and CSM - Customer Success Manager LATAM | PSM - Partner Success Manager LATAM at Axur. Digital Risk Protection. Daniel V. holds Bachelor Of Business Administration (Bba), Business Administration And Management, General from Faculdade Dom Bosco De Porto Alegre.

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Email format at PTC

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PTC

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Profile bio

About Daniel V.

🚀 Customer Success Manager | Partner Success Manager | Trilingual 🌎Greetings! I'm a results-driven Customer Success Manager with a passion for building lasting relationships and driving revenue growth. Currently, I excel as a Customer Success Manager at Rocket.Chat, where I spearhead high-touch partnerships and enterprise accounts in the Latin America and Caribbean region, while also handling mid-touch engagements for EMEA and APAC.🌟 Previous Experience:Before joining Rocket.Chat, I made a significant impact at Axur. Digital Risk Protection as a Customer Success Manager for the LATAM region. In this role, I successfully enhanced customer and partner health scores, acted as a pivotal liaison between clients and various departments, and consistently achieved impressive net MRR churn rates.🔑 Key Skills:My diverse skill set enables me to thrive in fast-paced B2B environments, with expertise in customer experience, revenue forecasting, account management, and account planning. I am fluent in multiple languages, allowing me to effectively engage with clients from various backgrounds. Additionally, my proficiency in upselling and SaaS solutions contributes to long-term customer retention and satisfaction.If you're seeking a highly motivated professional with a proven track record in driving customer success and revenue growth, I'm eager to connect and explore potential opportunities. Let's collaborate to achieve remarkable results together!#CustomerSuccessManager #RevenueGrowth #B2BExpert #Multilingual #AccountManagement #Upselling #SaaS #MEDDIC #RelationshipBuilder #CustomerExperience #OpportunitySeeker

Current workplace

Daniel V.'s current company

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PTC
Ptc
Senior Customer Success Manager
Porto Alegre, RS, BR
Website
ptc.co
Employees
8071
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9 roles

Daniel V. work experience

A career timeline built from the work history available for this profile.

Senior Customer Success Manager

Ptc

Porto Alegre, RS, BR

Customer Success Manager

Current
Rocket.Chat

Porto Alegre, Rio Grande Do Sul, Brazil

  • Responsible for:LAC (Latin America and Caribbean): Partners + Enterprise Accounts => High TouchNORAM EMEA and APAC => Mid TouchMy Recent Achievements - Retention + Expansion (UpSell):- Q2/2024 - Quarter TOP Performant
  • Retention: 69,84 %
  • Upsell: 299% - Q1/2024 - Quarter TOP Performant
  • Retention: 98,86 %
  • Upsell: 131,77% - Q4/2023 - Quarter TOP Performant
  • Retention: 89,7%
Oct 2022 - Present

Csm - Customer Success Manager Latam | Psm - Partner Success Manager Latam

Axur. Digital Risk Protection
  • Main activities:o Improve Customer/Partner Health Scoreo Act as a liaison between the customers and manufacturing, sales, technicalsupport, and financial services.o Selection of specific technologies for current.
  • Q2-2022: +10,51%
  • Q1-2022: +14,7%
  • Q4-2021: +16,3%
  • Q3-2021: +7,4%
  • Q2-2021: +2,9%
Jan 2020 - Oct 2022

Implementation Analyst

Grupo A Educação

Main activities:o Product configurations and implementation.o Customer Trainingo Walking customers through solutionso Troubleshooting of product issueo Resolution of escalated and high priority issueso Mentoring of newest colleagueso Creation of Knowledge Base Articles

Sep 2019 - Jan 2020

Support Analyst

Grupo A
Nov 2018 - Sep 2019

Sales Executive

Ccm Group

Main activities:o Arrange meetings with potential customers to prospect for new businesso Maintaining and developing relationships with existing customers in person,via telephone calls and emailso Understanding customers ideas and guide them to choose the best ones forthe project

Oct 2016 - Feb 2018

Customer Care Associate

Dell

Eldorado Do Sul, Rio Grande Do Sul, Brazil

Main activities:o Responsible for end to end solutions for post-sales service to customers.o Deescalated customer situations.

Jun 2016 - Oct 2016

Senior Support Engineer

Sap

Main activities:o Resolution of escalated and high priority issueso Reviewing product change requestso Creation of troubleshooting trainings for colleagues around the globeo Product Presentation for Clients and future Clients.o Hot Line Support for customers in Portuguese English and Spanish.o Weekly web conferences with clients for consulting questions.

Nov 2012 - Jul 2015
Team & coworkers

Colleagues at PTC

Other employees you can reach at ptc.co. View company contacts for 8071 employees →

MA Muhamad Ali Akbar Muhamad Ali Akbar Colleague at Ptc Indonesia, Indonesia View → SS Sana S Sana S Colleague at Ptc Patna, Bihar, India, India View → AB Albert Boyer Albert Boyer Colleague at Ptc Charlotte, North Carolina, United States, United States View → LR Lila Remond Lila Remond Colleague at Ptc Morocco, Morocco View → SY Somnath Yewale Somnath Yewale Colleague at Ptc Mumbai, Maharashtra, India, India View → MB Mick Baccari Mick Baccari Colleague at Ptc United States, United States View → MT Mensur Tanovic Mensur Tanovic Colleague at Ptc Bosnia And Herzegovina, Bosnia And Herzegovina View → AK Atul Kote Atul Kote Colleague at Ptc Pune, Maharashtra, India, India View → HA Hengki Ariandi Hengki Ariandi Colleague at Ptc Gambir, Jakarta, Indonesia, Indonesia View → TM Trina Mills Trina Mills Colleague at Ptc West Palm Beach, Florida, United States, United States View →
2 education records

Daniel V. education

High School Diploma, High School/Secondary Diplomas And Certificates

Fort Collins High School
FAQ

Frequently asked questions about Daniel V.

Quick answers generated from the profile data available on this page.

What company does Daniel V. work for?

Daniel V. works for PTC.

What is Daniel V.'s role at PTC?

Daniel V. is listed as Senior Customer Success Manager at PTC.

Where is Daniel V. based?

Daniel V. is based in Porto Alegre, Rio Grande Do Sul, Brazil while working with PTC.

What companies has Daniel V. worked for?

Daniel V. has worked for Ptc, Rocket.Chat, Axur. Digital Risk Protection, Grupo A Educação, and Grupo A.

Who are Daniel V.'s colleagues at PTC?

Daniel V.'s colleagues at PTC include Muhamad Ali Akbar, Sana S, Albert Boyer, Lila Remond, and Somnath Yewale.

How can I contact Daniel V.?

You can use AeroLeads to view verified contact signals for Daniel V. at PTC, including work email, phone, and LinkedIn data when available.

What schools did Daniel V. attend?

Daniel V. holds Bachelor Of Business Administration (Bba), Business Administration And Management, General from Faculdade Dom Bosco De Porto Alegre.

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