Deepak Vaidya Email & Phone Number

Gurugram, Hr, In

Gurugram, Haryana, In

• Feature Identification: Identified multiple opportunities for features across omnichannel domains, informing the direction of programs and products to enhance customer experience. • Collaboration and Research: Worked closely with research teams to develop design hypotheses through provocations and prototypes, gaining valuable customer insights and design requirements. • Advanced Technologies: Leveraged AI, machine learning, and emerging technologies to develop future-proof solutions for complex problems. • Ideation and Brainstorming: Led ideation and brainstorming sessions with partner teams to translate insights into tangible ideas. • UX Design: Generated UX flows, journey maps, and information architecture for complex processes, ensuring seamless user experiences. • Prototyping: Created physical and digital prototypes at varying levels of detail to convey and evaluate concepts effectively with stakeholders and executive leadership. • Industry Trends and Guidance: Provided guidance on industry trends in emerging technologies, AI, and robotics. • Project Management: Collaborated with project managers to ensure timely delivery of outputs and maintained alignment with partner teams regarding design updates. • Prototyping Mindset: Promoted a prototyping mindset across teams, training non-designers in rapid prototyping methods to test and validate ideas early.

Bengaluru , Karnataka, In

🚚 Startup disrupting the Home building industry. Led product and design, enabling industry firsts with instant Bulk pricing, online service booking, and a digital home inventory.

Gurgaon, Haryana, In

- Led UX research, strategy, and design for large-scale responsive redesign of Healthkart MuscleBlaze, and Truebasics, in an agile environment- Played a key role in defining features, functionality, and experience of all site enhancement projects for HealthKart brands- Worked closely with business analysis, call center, and analytics teams to track results and customer feedback and identify opportunities to improve experience and conversion- Audited hundreds of top responsive ecommerce properties – conducting benchmark user testing to determine best/worst design patterns- Implemented changes to product detail page resulting in a 10% increase in conversion and significant reduction in returned items- Streamlined account creation, leading to a 30% increase in new sign-ups

Gurgaon, Haryana, In

Gurgaon, Haryana, In

• Product Design & Development - Responsible for designing overall UI/UX of the various SAAS based and enterprise products - Improved conversion rate by 300% by A/B testing, optimizing customer journies by using best user experience practices • Conversion Rate Optimization • Information Architecture• Desktop User Experience• AB Testing and User Testing• Troubleshooting & Problem Solving• UX Research and Analytics reviewProduct & Digital Marketing - - Improved conversion rate by 300% by A/B testing, optimizing customer journies, by using best user experience practices - Managing all websites using HubSpot along with branding and product positioning. includes value propositions, website copy, information architecture, and more- Enabled deeper understanding and development of customer personas by studying and analyzing specific use cases - Mapped content to different stages of the sales cycle to set up contextual lead nurturing campaigns in Hubspot that match different personas and lifecycle stages- Implemented Automation of entire marketing lead generation and nurturing processes and created a sustainable lead funnel to generate leads and revenue growth. - increased organic traffic by 110% using SEM and Content marketing strategies.

Gurgaon, Haryana, In

Master Of Business Administration - Mba

Advance Diploma In Computer Multimedia Media Convergence, Digital Arts

Bachelor Of Business Administration - Bba, Business Administration And Management, General