David Van Email & Phone Number

Sacramento, California Area

Greater Atlanta Area

• Drove business analysis discussion with multiple business partners and groups to ensure a thorough understanding of business needs to provide business, technical and operational requirements for user stories.
• Led grooming sessions with multiple external stakeholders and various development groups, providing resolutions to conflicts of opinions or disagreements to ensure understanding, and agreement of acceptance criteria.
• Provided expertise in Agile Methodology to ensure alignment across multiple business partners and providing a holistic streamline processes across business and development.Notable accomplishments:
• Led analysis of a national client’s efforts to create a new brand to disrupt their market space; being instrumental in providing a gap analysis of their existing efforts, resulting in the standing up of five teams to.
• Successfully implemented a national client’s mobile application’s user community; allowing millions of users to create profiles and interact with each other and the client.

Greater Atlanta Area

• Expanded responsibilities outside of Business System Analyst to that of Product and Project Manager; defining MVP, performing iteration planning, and resource allocation.
• Participated in Agile Ceremonies: Sprint Planning, Stand-up, Sprint Review and Retrospective.
• Collaborated with internal end users to understand expectations and to document requirements and specifications in the form of user stories and acceptance criteria.
• Reviewed and evaluated defects found during the testing cycle for validity and severity.
• Monitored and analyzed Cardlytics’ data to ensure validity of their products such as Audience, Measurement and Matching; initiated working sessions to resolve any invalid data.
• Onboarding of Cardlytics Partners by providing digital tracking pixels and analyzing of their test campaigns; providing certification once all tracking macros are confirmed.Notable accomplishments:

Greater Atlanta Area

• Conducted business requirement analysis and gap analysis to identify risks, potential scope creep, and presenting alternate solutions for accomplishing objectives with external business partners.
• Team Scrum Master, ensuring adherence to Agile Methodologies; Backlog Grooming, Sprint planning, Daily Stand-up, Iteration Review, Retrospective, and removing of any impedance.
• Wrote requirement analysis, including use cases, user stories, process and data flow diagrams.
• Collaborated with clients to understand and document detailed business and functional application requirements for client review and sign-off.
• Ensured projects maintained their success factors in the areas of SDLC compliance, change control, issue and risk escalation, and overall client satisfaction.Notable accomplishment:
• Successfully launched a Connecture Showcase project for client; providing online quoting and enrollment of client’s products nationwide. Project consisted of all custom applications and was the first nationwide.

Greater Atlanta Area

• Facilitated meetings between Operations and Development for requirement gathering and system walk-throughs; serving as technical liaison by translating requirements into user stories.
• Organized Beta testing teams, including preparing instructions and setting testing expectations.
• Collaborated with user interface and user experience (UI/UX) team to verify that wireframes fulfilled business requirements, and communicated recommendations accordingly.Notable accomplishment:
• Launched the EyeOne project that combined all legacy systems’ functionality into a single system and offered a single internally and externally facing enterprise solution. EyeWonder’s legacy system was previously.

Greater Atlanta Area

• Designed and implemented QA standards for software release management.
• Provided direction and review for QA and UAT teams for development of test cases.
• Ensured test coverage by participating in business and functional requirements meetings with Operations and Development.
• Coordinated with Operations and Development to ensure on-site support for software release.
• Managed QA members and oversaw recruiting, hiring, and training of new QA members.

Greater Atlanta Area

• Performed multiple layers of testing such as root cause analysis, functional, regression and load testing across multiple web browsers and platforms; debugging and reporting of issues found
• Reviewed business and functional requirements to perform black-box testing.
• Reviewed and verified issues submitted by end-users to streamline and ensure quality of issues reported to software engineers.
• Provided on-site support for final software release to live system.

Greater Atlanta Area

• Created and updated knowledge center articles and contributed to departmental goals for quality, productivity, revenue contribution, and schedule adherence.
• Reviewed and edited knowledge center articles submitted by junior Software Support Analyst.
• Mentored and provided training to junior Software Support Analyst.
• Trained customers in use of software including walkthrough of Windows registry adjustments as well as in-depth comprehensive network setups and firewall configuration.
• Beta and quality assurance tested of new software released.
• Specialties included networking, account receivables, account payables, inventory and payroll.

Santa Rosa, CA

• Maintained, operated, and troubleshot optical thin film deposition vacuum chamber systems in support of Research & Development and Manufacturing operations.
• Recorded and analyzed data sets from deposition runs; using reverse engineering techniques to determine process changes/corrections in accordance with specific thin film requirements.
• Wrote technical and operational procedural documents.
• Assisted in designing and implementing of tooling for vacuum chambers.
• CLASS 100 clean room environment experience.
• Obtained Secret Clearance from Department of Defense.

Education record

Education record