- Leading the socio-professional insertion pole- Assisting the director with the innovation strategy of the association

"Rediscovering meaning and reinventing a future: another approach to reintegration for a changing world"The association "Atelier L'Eveil" is a Swiss non-profit organisation active in the field of socio-professional reintegration since 1995. With a multidisciplinary team of nearly 30 qualified professionals, l'Eveil welcomes each week more than 160 participants on different sites in a wide range of creative workshops, theoretical courses, practical activities and internships. Founded by an art therapist when the discipline was not yet recognised in Switzerland, l'Eveil has always sought to develop an innovative approach to social work based on two central pillars: creativity and the search for meaning.My main duties are:- Internal Projects (service design, organisational agility & workflows, governance & finance)- Supervision of architecture & design for Beaulieu facility- Communication, PR & Events- Theoretical lecturer (Innovation/design/entrepreneurship & introduction to hospitality)- Personal projects supervision for participants- External projects (business model innovations, collaboration with third party entities...)Our office is located in Palais de Beaulieu, Lausanne, in Halle 18 :

Teaching BOSC2 english section students a course of "Service Quality & Design" which defines as:An introduction to service quality, service quality systems, and service quality management through asurvey of the various philosophies, principles, techniques and procedures used by various organisations and/or managers to assure customer satisfaction of service. The goal is for each student to gain a basic understanding of each course topic and be able to apply these topics in real life work situations through the lens of service design.

Direction of a specialty coffee scale up, multi channel (B2B & B2C), 6 team members (operations, admin, account management, design, communication, digital development), with direct reports to the board of partners.

In charge over 6 months of the development of: - the new coffee production factory of The Goodlife Company- a lab with specifically designed furniture for coffee quality control and barista training capacities- a tailor made digital ecosystem back and front, and B2C & B2B, to consolidate service delivery- an evolution of current branding (logo, packaging, communication...)Then acted as head of business development, administrator (workforce, payroll & invoicing) and purchasing.

- Scientific and applied research on innovation in personality assessment methods- Based at IIDE (Institut Interdisciplinaire pour le Développement de l'Entreprise) (Interdisciplinary Institute for the Development of Businesses) in HEIG-VD (Haute Ecole d'Ingénierie et de Gestion Vaud) (University of Engineering and Management of Vaud Region)- Led by Florian Dufour, PhD, Psychology

Incorporate Knowledge helps young graduates creating their innovative venture, powered by design. With the strong belief that ill problems needs to be solved with an interdisciplinary approach led by a design management approach, we assist entrepreneurs finding their future partners in order to complete their hard and soft skills.Active as a non-profit association, and powered by ECAL, our main activities are profiling, networking and coaching. The goal of Inc.k is to act as a middle corpse between the end of studies, and startup accelerators, meanwhile being very targeted toward the integration of entrepreneurial reflexes and and good practices by young designers.

Co founder of a waste revalorisation integrated design project called "Studio Walmo".Dedicated to old skis, in partnership with Stoeckli, the project name is "l'Alpine".It has been presented during the COP21 in Paris.

In charge of the hosting and f&b strategy for the opening of a new 500m2 co-working space, Impact Hub Lausanne:- 3 months pre-opening including co-design of the space with potential users and accurate market positioning in highly competitive setting.- 12 months opening operations run with strong focus on experience creation, service design and processes design/management/optimisation (clients B2B, colleagues, suppliers and members of the Hub community)- Leading the development of a innovative digital user ecosystem, physical and on site, with an integration of RFID technologies, door opening tech and iKentoo POS solution and an "on purpose" coded interface.

Responsible for continually maintaining and improving the efficiency and quality of guest service and throughout the entire hotel. Leading by example, I was in charge of the Concierge department and supervised Front Office by ensuring that the operation of the hotel is efficient at all times. This positions responsibilities included team management (15+ team), duty management, representing the general management out of office hours and being in charge of the safety and security of all guests and employees.

20 months of management training in Rooms Division divided in 3 rotations:4 months as Night Manager6 months as Housekeeping Floor Supervisor10 months as Front Office (Front Desk & Concierge) Supervisor

Worked under mandate for the Mayor of the city of Aigle.Developing a complete business plan for the creation af a 4 stars hotel & spa in his region, in order to stimulate the economic & touristic pattern:- Market Study- Location Research- Concept propositions to the client- Marketing and Strategic Plan- Spa Benchmarking & Development- Architectural Plans & Interior Design supervision- Negotiations with the land owner- Financial Plans (budgeting & forecasting)

Represent the General Manager of this five-stars 165 guest rooms hotel by: Responding to guest complainsSupervising the front-desk operational staffProviding assistance to F&B, Room Division and Sales & Marketing Managers Following up VIP guests stays.Solve technical and operational hotel problems.Checking that the VIP guest rooms are properly done by HK.Assisting the hotel staff during global events.Writing a daily report to the G.M about the main problems that occurred during the shift and their actual status for the morning meeting.