Dwan Williams Email & Phone Number

Twinsburg, Ohio, United States

I analyze organizational needs and capture business possibilities while constantly surpassing goals, creating partnerships, and promoting outstanding customer experiences. I assess and analyze contracts for operational output while developing robust interactions with partners. I develop ways to fulfill demands in light of both known and unknown financial restrictions at the organizational level. I contribute to the research of automation/computerized programs to enhance quality, efficiency, and production, lower costs, boost profits, and strengthen control measures. I work cooperatively to build and improve systems, processes, controls, and procedures that increase the overall efficiency of the firm and assure outstanding customer service. I detect possible difficulties and create preventive action plans to mitigate significant technical challenges.Key Contributions:• Increased posting accuracy by 60% by building accuracy into the workflow without additional resources.• Improved fee billing accuracy by 80% by updating and testing the billing database.• Increased service fee data entry accuracy by 90% by creating a system interface for service fee data with database validations in conjunction with the IT department.• Amplified revenue posting accuracy by 70% via a verification process.• Augmented service line revenue capture by 100% (created an invoicing method).• Saved consultant hours/resources by being able to articulate processes, issues, and weaknesses.• Identified the need for skills development and delivered effective training and mentoring to staff with a keen focus on improving overall staff performance and efficiency.

Madison, Wisconsin, United States

In charge of everyday office operations, I provided excellent administrative support. For day-to-day operations, I developed policies and procedures. I managed and executed accounts receivable, accounts payable, and customer invoicing. I was in charge of employee payroll, including payment and labor tracking processing. I controlled payments as well as client collections. By keeping a close eye on the company's finances and performance, I discovered new areas for growth as well as smart ways to reduce financial risks. I assisted the owner with human resources, audit findings, and issue-remediation measures as part of our strategic partnership.Key Contributions:• Increased efficiency (invoicing, bidding, payroll, and account reconciliation) by 80%.• Slashed delinquent AR by 90% by developing and implementing a collection procedure.• Validated balance sheet and created accounts for a more precise representation of assets and liabilities.• Developed streamlined processes for data exchange and reporting.

Milwaukee, Wisconsin, United States

I analyzed customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies. I assisted with new contract bidding and other business interest applications. I consulted on recruitment, employee relations, succession planning, compensation, organizational design, and performance management.Key Contributions:• Developed an employee handbook to educate employees about what they can expect from management and leadership.• Enhanced operational effectiveness (financial availability, marketing, employee handbook, and bidding) by 80%.• Reviewed business processes and recommended improvement strategies.

Milwaukee, Wisconsin, United States

I was in charge of the accounting department's day-to-day operations and created internal controls to safeguard company assets. My responsibilities included journal entries and accompanying paperwork, bank reconciliations, and account setup for a new market tax credit capital project. Fixed assets were accounted for in the accounting system. Reconciled company-related expenditures. I assisted auditors with their needs and maintained professional ties. I exported and extrapolated data from Crystal Reporting for internal and external reports. There were times when I was asked to help document procedures and processes. To ensure that the company's accounting system was properly maintained, I wrote reconciliation journal entries. I developed Medicaid's intermediate and state cost reports. I handled both accounts payable and accounts receivable. I was responsible for the design and implementation of a new accounting system. Additionally, I developed and maintained a buy ledger as well as financial reports, a fixed asset register, and journal entries for a nominal ledger to aid in making well-informed decisions at work.Key Contributions:• Managed complicated loan funding and payments for a major project from conception to completion within scheduled timeframes.• Eliminated redundant reporting to medical and dental billers on a daily and monthly basis.• Corrected accounting entries for New Market Tax Credits/Capital Project to reflect reality and GAAP.

Milwaukee, Wisconsin, United States

I processed bills for payment, recorded invoices in SAP, established rapport with vendors and served as their primary point of contact. I prepared weekly checks for running documents, cutting checks, and obtaining correct signatures. I developed daily deposit slips for large-dollar checks. I deposited daily receivables electronically and generated daily receivables reports with accompanying documentation. I generated month-end modifying and amending entries. Assessed the efficiency and efficacy of procedures.Key Contribution:• Recognized and rectified past month-end closing adjustment mistakes, hence eliminating asset account fluctuation.• Developed proposals to streamline the payment procedure, allowing bills to be processed within one week.

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Accounting