Consumer Electronics and Home Medical Devices

Reduce Days Sales Outstanding (DSO), delinquency and bad debt through timely collection of past due receivables for 150+Million in sales across our franchise locations (San Diego, Las Vegas, New Mexico and Spokane). To conduct all collection activities for accounts within assigned portfolio, from initial customer contact to collection of funds or write off. Continuously reduce the aging receivables for the assigned portfolio and limit bad debt. • Demonstrated ability to manage customer collection activities. Ability to develop and implement payment plans to collect outstanding balances. • Strong interpersonal and negotiating skills; ability to influence others while maintaining a working relationship. Ability to build solid working relationships across divisions/functions.• Strong verbal and written communication skills; ability to communicate complex concepts and processes in an easy to understand manner.• Demonstrated ability to manage small projects from beginning to end. Planning/analysis skills for establishing project length, performance measures, and for developing action plans.• Reduce DSO, Delinquency and limit Bad Debt of aging receivables for assigned account portfolio • Work with customer to establish payment plans that are acceptable to Manpower and financially feasible to customer. • Act as a primary field, home office and customer personnel contact with regard to account specific collections issues. Assist with questions regarding posting or allocation of customer payments across profit centers. • Prepare or provide input into department or management tracking/status reports.• Identify operational, system, and procedural enhancements. Work with other financial operations and IT areas to define integrated solutions, develop action plans, and implement solutions.• Provide guidance, direction to two AR Specialist and manage his/her daily activities• Complete or assist with special audits or projects as required

Was part of world class internal VMS CWF program known throughout the SIA community. Liaison between 80 CWF agencies and the Accounts Payable department. Works closely with all areas within CWF (Contracts, Sourcing, Operations and IC Vetting). Partners with Corp IT to design and test system enhancements for timekeeping/reporting related to CWF. Monitored hundreds of missing timecards, approvals and performs adjustments weekly. Streamlined and flow charted invoice submission payment process for India, Canada and the US. Developed travel expense process used by all suppliers utilizing standardized templates and Egencia travel booking website.• Setup and the maintaining of Egencia users providing travel spend • Saved the company 200k in 2015 due to invoice write offs• Provide financial data for temp spend from Oracle as needed• Special projects to further enhance all areas within CWF

Partnered with AP and CWF group to create direct pay process to streamline payments to vendors and eliminate labor hour invoices. System Administrator instrumental in implementing Workbrain (INFOR global time keeping system) including development, testing, training and sustaining support for US. Partnered with Corp IT in the system design, testing and training for International locations. Utilized ITG to create and track IT tickets for payroll systems enhancements and upgrades. Worked and communicated with all levels management up to CEO on various projects to include transition to HR PeopleSoft for payroll data to TIBCO interface, transition of Peregrine Help Desk to Salesforce, development, testing and support of various labor time keeping reports using Cognos, streamlining ADP for international locations and evaluating various VMS for CWF group.• Converted Payroll webpage and Corp Finance pages from HTML to Wiki and creation of timekeeping portal page• Implemented Peregrine Help Desk to track Payroll/Workbrain questions• Converted payroll data from PeopleSoft to Oracle• Involved in project for ADP Streamline for international locations

Migrated from paper based time keeping to internal solution ETC in MySource. Learned, streamlined and flow charted all Payroll functions, partnering with IT to create reporting for ETC. Worked with Corp IT, HRIT and HRMS to make programming enhancements across all payroll programs. Interacted with Legal, HR, Employee Relations and Legal on many company wide benefit or policy changes. Processed labor hours for all global locations.• Assisted implementation, upgrading and testing of ProBusiness• Rolled out electronic paystubs, direct deposit and W4 forms in MySource• Created and maintained internal Payroll departmental webpage• Audited payroll data between HR PeopleSoft and ProBusiness• Involved in flow charting all payroll process to be of the first companies SOX404 compliant

Supervised junior DSA and temps, created all functions, guidelines, and flowcharts for AP mailroom and maintained all AP process flowcharts. Printed and mailed vendor and employee expense checks for different six business units. Assisted with AP audits requested by the Internal Audit Department. Documented and archived fiscal year AP documents• Developed and maintained Access database for tracking of new vendor and new address changes • Maintained system and payments for 20,000+ suppliers