Dwayne Anderson Email & Phone Number

Chandler, Az, Us

Sioux Falls, South Dakota

Directs, trains, and mentors a team of 14-24 technicians in safely and accurately locating utilities throughout assigned district. Manages approximately 250-500+ daily tickets and balances load distribution among team to complete all tasks in a timely manner and meet established goals.• Achieved Manager of the Month 6 times within 2 years due to exceptional leadership and management; recognized as a longest-tenured supervisor and employee in the state of South Dakota.• Serves as Safety Committee Chairperson leading a team of 9 supervisors from 5 states in identifying safety concerns, developing solutions, implementing process improvements, and delivering training.• Collaborates with Safety Committee to improve guidelines and best practices for locators when in the field, using PPE, encountering animals, and interacting with customers and contractors.• Appointed Interim Operations Coordinator for 12 months; ordered supplies, managed inventory, activated and tracked equipment, scheduled repairs, and oversaw fleet management to maintain high-quality, safe operations.• Travels throughout district to meet one-on-one with technicians and provide constructive feedback, individual training, and necessary supplies to drive performance and productivity.• Coaches technicians through performing difficult locates and accurately marking utility lines.• Coordinates routing to maximize efficiency and productivity; tracks vehicles using GPS.• Interviews, hires, and trains staff to build a high-performing team capable of accurately performing tasks, meeting deadlines, overcoming challenges, and avoiding property damage.• Monitors and analyzes daily workload to identify areas for improvement and optimize productivity.• Investigates damages and ensures technicians are in compliance with established policies, procedures, and safety standards.

Sioux Falls, South Dakota

Located underground utilities accurately, safely, and efficiently to meet customer needs and company goals. Responded to tickets following routing plan to optimize time management and drive completion rates. Managed load balancing and routing for technicians as Lead Technician.• Used computers and other technology to search for underground utilities including telecommunications, electric power, cable TV, gas, water, and sewer systems; documented, photographed, and marked each locate.• Built positive relationship with contractors and utility companies to support project needs and a safe work environment.• Updated ticketing and claims management systems as projects were completed; ensured appropriate documentation regarding all work and locates.

Pierre, South Dakota

Fort Bragg, North Carolina