Dwayne Downing

Dwayne Downing Email and Phone Number

Support Team @ myComply
brooklyn, new york, united states
Dwayne Downing's Location
Saskatoon, Saskatchewan, Canada, Canada
Dwayne Downing's Contact Details

Dwayne Downing phone numbers

About Dwayne Downing

Management• 8+ years as a team manager• Dale Carnegie: Effective Communications & Human Relations/Skills For Success• Kelsey SIAST: Human Resources ManagementCustomer Service & Customer Focused• 7+ years in hands-on customer service: (receiving calls & determining underlying issues, troubleshooting, implementing changes and training customers on system operations)• Reputation for soothing angry customers and maintaining positive working relations• Enjoyed both local and international travel to customer site for installation of systems• Customer focused work attitudeProblem Solving• Customer focused work attitude• 14+ years dealing with system problems for both internal and external customers• Technical issues: determining issues with electrical/wiring, equipment, communications, etc• Software issues: debugging software related problems• Process issues: determining requirements and improving or redesigning procedures• Interpersonal issues: working with a wide variety of personality types and creating cohesion• Never give up attitude. There is always a solution to any problem!

Dwayne Downing's Current Company Details
myComply

Mycomply

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Support Team
brooklyn, new york, united states
Website:
mycomply.net
Employees:
18
Dwayne Downing Work Experience Details
  • Mycomply
    Support Specialist
    Mycomply May 2024 - Present
    Saskatoon, Saskatchewan, Canada
  • Comco Manufacturing
    Support Team - Manager
    Comco Manufacturing 2015 - Jul 2024
    The support team acts as a first point of contact for existing customers who would like changes to their system (either to deal with problems, alterations to equipment or settings or to add improvements). Our team works to keep customer sites in top working order and keep our customers happy.Additionally, our team members are frequently called on to travel to site either for initial installation or for upgrades/updates.As manager of the team, I am both a fully engaged team member and responsible for the scheduling of my team's resources.
  • Comco Manufacturing
    Support Team - Programmer
    Comco Manufacturing 2005 - Mar 2015
    As a programmer at Comco, I was frequently asked to take on several different roles within the departments. I designed, programmed, installed, and supported sites with automated systems (primarily feed production mills). The job included travel to jobs site, 24 hours support via phone and remote login, etc. During my time in that role, I achieved a reputation for smooth start ups and happy customers (sometimes utilizing my skills at keeping a positive attitude with hostile customers and being able to turn around deteriorating relations). I believe my success in this role lead to the promotion to management that I garnered in March of 2015.
  • Mercury Graphics
    Programming Manager
    Mercury Graphics Jan 1995 - Jun 2005
    During my time at Mercury Graphics I served in several roles: Operator from 1995-1996 Programmer from 1997-1999 Program Manager from 1999-2007 While I worked at Mercury Graphics I authored a complete variable imaging system to allow set up of ticket runs through a visual environment. This system is still in use today (over 14 years later). During my time as manager, I worked with a variety of different personalities and dealt with issues involving temporary workers, slow seasons, interpersonal challenges, and combining individuals strengths and weaknesses to accomplish goals. I was also involved in hiring and firing decisions.Several of the members of that team are still in touch to this day despite no longer working at Mercury Graphics.
  • Canadian Tire
    Sales Associate
    Canadian Tire Apr 1993 - 1995
    I worked primarily in the hardware and garden center.
  • Intercontinental Packers
    Worker
    Intercontinental Packers Feb 1989 - 1993
    I worked in hamboning, cure, ran power Jacks, hog kill, and the shop.

Dwayne Downing Skills

Team Management Troubleshooting Software Development Customer Service Account Management Java Windows C Databases Microsoft Office Microsoft Excel Active Directory Javascript Mysql Linux Scripting Sales Management New Business Development Control Systems Design Visual Basic Lua Scripting Rockwell Software Crystal Reports Remote Connection Software Weigh Scales Scrolling Signboards Vfds Rslogix Toad Microsoft Sql Server C++

Dwayne Downing Education Details

  • University Of Saskatchewan
    University Of Saskatchewan
    English Language And Literature, General

Frequently Asked Questions about Dwayne Downing

What company does Dwayne Downing work for?

Dwayne Downing works for Mycomply

What is Dwayne Downing's role at the current company?

Dwayne Downing's current role is Support Team.

What is Dwayne Downing's direct phone number?

Dwayne Downing's direct phone number is +130622*****

What schools did Dwayne Downing attend?

Dwayne Downing attended University Of Saskatchewan.

What skills is Dwayne Downing known for?

Dwayne Downing has skills like Team Management, Troubleshooting, Software Development, Customer Service, Account Management, Java, Windows, C, Databases, Microsoft Office, Microsoft Excel, Active Directory.

Who are Dwayne Downing's colleagues?

Dwayne Downing's colleagues are Matt Bergen, Art Peters, Nikola Levnaich, Abby Wolff, Justin Urban, Shayden Siemens, Sav Salaz.

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