Dwayne Glover Email and Phone Number

Pulse Secure VPN AdministrationCisco IOS Device AdministrationRemedy SystemProtocols Supported: LAN, WAN, VLAN, STP, HSRP, TCP/IP, DNS, DHCP, NTP, SNMP, AAA, VTP, ACL, BGP, MPLS, TFTP, SCPDoD Functions Supported:DISA STIG, DoD CERT, IAVA, SRR, VMS GuidelinesOperates as a Network/INFOSEC Administrator, responsible for providing the Defense Logistics Agency (DLA) with services and support to ensure efficient and proper functionality of the… Show more Pulse Secure VPN AdministrationCisco IOS Device AdministrationRemedy SystemProtocols Supported: LAN, WAN, VLAN, STP, HSRP, TCP/IP, DNS, DHCP, NTP, SNMP, AAA, VTP, ACL, BGP, MPLS, TFTP, SCPDoD Functions Supported:DISA STIG, DoD CERT, IAVA, SRR, VMS GuidelinesOperates as a Network/INFOSEC Administrator, responsible for providing the Defense Logistics Agency (DLA) with services and support to ensure efficient and proper functionality of the Enterprise Telecommunications Network (ETN) network architecture and infrastructure.Review network monitoring systems and acknowledge problems discovered for the DLA Wide Area Network (WAN). Researches, diagnoses and corrects system issues with assistance of government employees, contractors and LAN Administrators.Research, develop, test and implement device configurations that optimize network performance and adhere to the Defense Information Systems Agency (DISA) Security Technical Implementation Guide (STIG) specifications.Develops formal written network plans and designs, and identifies technical hardware/software communications interface requirements with host computer facility and user systems. Works with DISA personnel to ensure efficient and effective resolution to WAN issues and outages.Performs analytical studies, program reviews, and performance evaluations of existing telecommunications resources to determine adequacy in terms of design, criteria, and mission requirements. Provides DLA Transaction Services documentation pertaining to data calls, metric reports and other information gathering requirements concerning IT and telecommunications infrastructure status, configuration and future initiatives. Monitor systems, data, and network security requirements and implements DOD Computer Emergency Response Team (CERT) Information Assurance Vulnerability Alerts (IAVAs) to alleviate findings resulting from Secure Configuration Compliance Validation Initiative (SCCVI) scans by published deadlines. Show less

Served as a System Administrator, responsible for configuring, deploying, testing and maintaining the Enterprise Windows Server Domain for the Defense Logistics Agency (DLA) and its customers. Performed user and device administration, desktop support and maintenance operations for all devices within the DLA Transaction Services domain.Developed and managed performance requirements, provided end user training, and ensured the rigorous application of information security/… Show more Served as a System Administrator, responsible for configuring, deploying, testing and maintaining the Enterprise Windows Server Domain for the Defense Logistics Agency (DLA) and its customers. Performed user and device administration, desktop support and maintenance operations for all devices within the DLA Transaction Services domain.Developed and managed performance requirements, provided end user training, and ensured the rigorous application of information security/ information assurance policies, principles, and practices in the delivery of support services. Researched vendor information regarding the operation, repair, and possible upgrade and/or replacement of information systems equipment.Ensured the mitigation of security vulnerabilities for systems by performing updates and the appropriate actions to meet Information Assurance requirements. Monitored systems, data, and network security requirements and implements DOD Computer Emergency Response Team (CERT) Information Assurance Vulnerability Alerts (IAVAs) to alleviate findings resulting from Secure Configuration Compliance Validation Initiative (SCCVI) scans by published deadlines.Resolved all problems associated with Security Technical Implementation Guidance (STIG) compliance by performing System Readiness Reviews (SRR) scans on responsible systems and use of the Defense Information Systems Agency Vulnerability Management System (VMS). Reviewed, created and maintained the Continuity of Operations (COOP) documentation as required to ensure smooth and uneventful disaster recovery operations. Researched, evaluated, and provided feedback on problematic trends and patterns in support requirements. Tracked these issues using the Remedy system as well as other online resources and then coordinate incident reporting and resolution with the subject matter experts in other departments as well as interfacing with other Help Desks. Show less

Senior Enlisted Advisor for a Space and Naval Warfare Systems (SPAWAR) Command Navy Reserve unit, mentoring, managing and training sailors in information technology and electronic systems implementation and maintenance. Provide verbal and written counseling to subordinate personnel in regards to both personal and professional duties.Act as a liaison between upper management and the junior personnel for the issues, concerns and policies that govern day to day… Show more Senior Enlisted Advisor for a Space and Naval Warfare Systems (SPAWAR) Command Navy Reserve unit, mentoring, managing and training sailors in information technology and electronic systems implementation and maintenance. Provide verbal and written counseling to subordinate personnel in regards to both personal and professional duties.Act as a liaison between upper management and the junior personnel for the issues, concerns and policies that govern day to day operations.Research, document and provide monthly activities and accomplishments of every command member to higher authority at SPAWAR HQ.Coordinate with senior U.S. Navy personnel on the deployment of sailors to ships and shore installations worldwide to provide information technology training and assistance to the fleet in support of military operations. Travel internationally to U.S. Navy installations and ships, supervising and assisting teams that provide technical knowledge and expertise to sailors. Show less

Project Lead for the installation and/or upgrade for over 100, LAN and WAN information systems worldwide, both Microsoft Windows and UNIX based utilizing Oracle Databases.Designed, tested, and implemented network infrastructure enhancements, resulting in an increase in productivity and a decrease in system down time.Developed applications that provided status information on installed systems, identifying issues before they occurred and reducing mean time between… Show more Project Lead for the installation and/or upgrade for over 100, LAN and WAN information systems worldwide, both Microsoft Windows and UNIX based utilizing Oracle Databases.Designed, tested, and implemented network infrastructure enhancements, resulting in an increase in productivity and a decrease in system down time.Developed applications that provided status information on installed systems, identifying issues before they occurred and reducing mean time between failures.Performed daily system and network administration, including managing users, servers, workstations, routers and firewalls, consisting of a Windows 2003 Active Directory environment, utilizing products from Sun, Dell, Cisco and Netscreen.Provided Risk Assessment and Cost Analysis to assist in the planning and development of current and future systems aligned with business rules and objectives. Show less

Served as the Desktop Support Manager, System and Network Administrator, in a 24/7 environment for platforms based on either Windows, Unix or Novell.Served as the procurement manager for information technology onboard ships and at a shore facility. Project Lead for the installation and implementation of the Maintenance Resource Management System (MRMS), including the deployment of the UNIX Servers, fiber optic cable, Ethernet cables, dumb terminals, printers, repeaters and… Show more Served as the Desktop Support Manager, System and Network Administrator, in a 24/7 environment for platforms based on either Windows, Unix or Novell.Served as the procurement manager for information technology onboard ships and at a shore facility. Project Lead for the installation and implementation of the Maintenance Resource Management System (MRMS), including the deployment of the UNIX Servers, fiber optic cable, Ethernet cables, dumb terminals, printers, repeaters and device connections. Investigated and repaired the UNIX-based firewall that facilitated email on and off the ship, saving the U.S. Navy over $10,000 in repair costs.Served as the preventative and corrective maintenance manager for the Joint Maritime Command Information System (JMCIS), achieving a 99.99% uptime during a 6 month deployment to the Persian Gulf.UNIX System Administrator onboard the USS Simon Lake and USS Nimitz. Show less