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@concentrix.com
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Dwayne Mcdaniel is listed as Concentrix IT Liaison based in Charlotte, North Carolina, United States. AeroLeads shows a work email signal at concentrix.com and a matched LinkedIn profile for Dwayne Mcdaniel.
Dwayne Mcdaniel previously worked as IT Liaison at Concentrix and Supervisor at Concentrix. Dwayne Mcdaniel holds Information Technology from Central Piedmont Community College.
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Providing high quality business to business support for ten plus years, from customer service, team lead and specialized support. Providing feedback to my team ensured that our client's customers received the best in customer service. Lead a specialized team of agents in new products, services, and platforms prior to being released to the rest of the enterprise. Also feedback on new programs to increase agent productivity and customer satisfaction.Working with a small team to increase end user knowledge and reinforcing process to cut down in unexpected downtime, by walking users through proper process and the effects of not following process.
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Charlotte, North Carolina, United States
Handling a multitude of responsibilities centering around ensuring business partner technology needs are met while working on joint projects. Being a leader in resolving technology related issues, and leading projects to champion new initiatives to help clients complete I.T. related upgrades and maintenance.
Charlotte
Provide direct oversite of beta test specialist for new products and procedures. Regularly work with clients and corporate representatives to ensure their goals are being met and they are being provided up to date and accurate information on projects.
Charlotte, North Carolina, United States
Provide direct customer service for a variety of needs. Troubleshoot customer concerns and resolve issues to ensure customers are satisfied with services while also staying within business guidelines.
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Dwayne Mcdaniel is listed as Concentrix IT Liaison.
AeroLeads has found 1 work email signal at @concentrix.com for Dwayne Mcdaniel.
Dwayne Mcdaniel is based in Charlotte, North Carolina, United States.
Dwayne Mcdaniel has worked for Concentrix.
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Dwayne Mcdaniel holds Information Technology from Central Piedmont Community College.
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