Providing a robust training approach to support all Technical Operations activities related to technical training of Fresenius medical devices to both internal and external stakeholders. Building and maintaining strong relationships with all external customers to increase sales revenues in terms of FME’s Products and Services.

Responsible for repairing and maintaining haemodialysis machines. Inspect the malfunctioning equipment and identify the cause of trouble. Ensure that all reactive customer support, installation and evaluation requirements are completed in line with FME policies and procedures. Maximise up time of machines by performing high quality standard and reactive service work within contracted timescales. Ensure that all FME ‘Lean Service’ initiatives, processes and tools are observed and applied as directed. Complete any TAM’s documentation and ensure that all service reports are accurate and timely. Assist in the implementation of technical upgrades of equipment and modifications. Oversee and participate in the acceptance and commissioning of new business awards.

Responsible for repairing and maintaining haemodialysis machines. Inspect the malfunctioning equipment and identify the cause of trouble. Ensure that all reactive customer support, installation and evaluation requirements are completed in line with FME policies and procedures. Maximise up time of machines by performing high quality standard and reactive service work within contracted timescales. Ensure that all FME ‘Lean Service’ initiatives, processes and tools are observed and applied as directed. Complete any TAM’s documentation and ensure that all service reports are accurate and timely. Assist in the implementation of technical upgrades of equipment and modifications. Oversee and participate in the acceptance and commissioning of new business awards.