Dwayne Pringle Email & Phone Number

London, Gb

London, Gb

London, England, United Kingdom

London, England, United Kingdom

Acquired’s deep data expertise and consultative approach makes payments and banking simple, enabling businesses to accelerate their growth through customer-led solutions.Embed efficient payments and banking into your organisation to improve liquidity, drive operational efficiency and create a better user experience for your customers.Discover how we can work together at Acquired.com

London, United Kingdom

Shirley's kitchen is the home of the Jerk Falafel, created to satisfy a Caribbean vegan who wanted to enjoy the jerk without the meat and give some of our most recognised plant-based staples a bit more fun and flavour. The Jamaican national motto is "Out of Many, One People", honouring and celebrating the country’s multiracial roots. The same is true for Shirley's kitchen, which is why our motto is"Out of Many, One Kitchen" Feel free to contact us if you would like us to… Show more Shirley's kitchen is the home of the Jerk Falafel, created to satisfy a Caribbean vegan who wanted to enjoy the jerk without the meat and give some of our most recognised plant-based staples a bit more fun and flavour. The Jamaican national motto is "Out of Many, One People", honouring and celebrating the country’s multiracial roots. The same is true for Shirley's kitchen, which is why our motto is"Out of Many, One Kitchen" Feel free to contact us if you would like us to cater for a private function or come and visit us at one of our market locations.www.shirleyskitchen.co.ukEmail love@shirleyskitchen.co.uk Show less

London, United Kingdom

Responsible for the commercial work flow strategy, driving cross functional working as one team to support the commercial teams delivery of the business KPI’s. Drive regular reviews of operational process, share best practice across all appropriate areas. Develop core processes to improve commercial and operational efficiencies to deliver growth and scalability.

London, United Kingdom

Responsible for the Partnerships channel within Secure Trading. Strategy setting to grow existing partnerships, identify and acquire target partners. Leading a team that manages relationships and initiatives with our external business partners focused on increasing sales pipeline and closing business opportunities.

London, United Kingdom

• Take ultimate responsibility for the performance of the telesales department.• Working with the sale director to set strategic objectives and looking for new opportunities for growth within the telesales department.• Responsible for setting up and implementing processes from training to optimising team structure and remuneration.• Ownership of telesales financial performance working towards revenue targets.• Sets personal development plans and objectives for all members of… Show more • Take ultimate responsibility for the performance of the telesales department.• Working with the sale director to set strategic objectives and looking for new opportunities for growth within the telesales department.• Responsible for setting up and implementing processes from training to optimising team structure and remuneration.• Ownership of telesales financial performance working towards revenue targets.• Sets personal development plans and objectives for all members of the telesales department.• Responsible for hiring and the induction of all new recruits within the telesales department.• Working with the marketing director, providing insight and proposals for increasing the ROI. Show less

London, United Kingdom

- Takes ultimate responsibility for team partner portfolio compliance, responsible for tie-in of compliance level achieved to supplier relationships and KPIs- Oversees team induction, consulting with Head of Partnerships on resource requirements for hiring into Partnerships Development team & owning recruitment- Works with PDEs to set objectives & personal development plans, including completing quarterly performance reviews. Ongoing considerations for optimising team structure &… Show more - Takes ultimate responsibility for team partner portfolio compliance, responsible for tie-in of compliance level achieved to supplier relationships and KPIs- Oversees team induction, consulting with Head of Partnerships on resource requirements for hiring into Partnerships Development team & owning recruitment- Works with PDEs to set objectives & personal development plans, including completing quarterly performance reviews. Ongoing considerations for optimising team structure & remuneration- Owns all team systems and processes, frequently reviewing their suitability and efficiency with input from Execs. Setting strategic objectives for development requirements if necessary- Ownership of offline partners financial performance, working towards revenue & cost targets as a subset of the partners P & L.- Support business development manager with partner acquisition processes. Aid the shaping of the partner journey from contract acquisition to due diligence and induction training. Show less

London, United Kingdom

• Increase gross profit from uSwitch partners by generating switches to exceed company target.• Review and document all team processes and implement improvements. Ensuring increased efficiency and quality of switches across the team.• Coach and support the Partnership Development Executives to deliver target switches through their partners. • Support business development manager with partner acquisition processes. Aid the shaping of the partner journey from contract acquisition to… Show more • Increase gross profit from uSwitch partners by generating switches to exceed company target.• Review and document all team processes and implement improvements. Ensuring increased efficiency and quality of switches across the team.• Coach and support the Partnership Development Executives to deliver target switches through their partners. • Support business development manager with partner acquisition processes. Aid the shaping of the partner journey from contract acquisition to due diligence and induction training.• Induction of new staff members, planning their initial time within the team and guiding them through the Partnership processes. • Understand suppliers objectives and ensures that these are conveyed in the partner training. • Work with Head of Partnerships on resource requirements for hiring into Partnerships Development team. Show less

London, United Kingdom

Main duties and Responsibilities:• Central point of contact for all parts of the partner development process after contract signing, including induction, compliance monitoring and growth• New partner induction process, including initial training process and due diligence• On-going training and knowledge sharing with partner companies, including training visits• Compliance and quality monitoring for partners, including call listening, providing timely and detailed feedback, to… Show more Main duties and Responsibilities:• Central point of contact for all parts of the partner development process after contract signing, including induction, compliance monitoring and growth• New partner induction process, including initial training process and due diligence• On-going training and knowledge sharing with partner companies, including training visits• Compliance and quality monitoring for partners, including call listening, providing timely and detailed feedback, to improve compliance and partner switches• Works closely with defined set of partners to maximise their growth in accordance with company targets, including incentives and tactical commission increases Show less

London, United Kingdom

Main duties and Responsibilities:• Deliver sales and service targets across the European call centres• Provide clear leadership and direction to the department providing a structured coaching and mentoring regime to all agents and team supervisors• Assist the country manager in enhancing contact centre strategy and the ongoing development of contact centre operations• Provided reports to key and senior managers on a weekly, monthly basis and quarterly basis• Analysing… Show more Main duties and Responsibilities:• Deliver sales and service targets across the European call centres• Provide clear leadership and direction to the department providing a structured coaching and mentoring regime to all agents and team supervisors• Assist the country manager in enhancing contact centre strategy and the ongoing development of contact centre operations• Provided reports to key and senior managers on a weekly, monthly basis and quarterly basis• Analysing, interpreting and reporting on performance statistics, identifying areas of under-performance and proactively implementing solutions• Responsible for the planning, reporting and managing of all internal staff, i.e absenteeism, sickness, holidays and performance manage • Liaising with all consumer departments in order to ensure that any activity will only positively impact the customer experience both pre and post sale. Show less

London, United Kingdom

Main duties and Responsibilities:• Monitor Inbound and Outbound calls for all internal and external. European call centres and Quality Score.• Assist the Call Centre Manager with training and feedback to the team• Act as a mentor and advisor to telesales executives• Deal with escalated customer service queries and complaints• Assist the Call Centre Manager with managing the internal telesales and customer support teams, including training and development.• Some basic… Show more Main duties and Responsibilities:• Monitor Inbound and Outbound calls for all internal and external. European call centres and Quality Score.• Assist the Call Centre Manager with training and feedback to the team• Act as a mentor and advisor to telesales executives• Deal with escalated customer service queries and complaints• Assist the Call Centre Manager with managing the internal telesales and customer support teams, including training and development.• Some basic administration duties• Maintain reports used to analyse department and agent performance Show less

London, United Kingdom

Main duties and Responsibilities: • To lead and manage a team of sales consultants ensuring that key delivery of KPI’s including financial, quality and efficiency targets. • Sickness and absence management. • Monthly Maximise meetings with all members of my team • Recruitment and selection.• Team communications (daily and weekly) • Coaching and development. • Schedules and holidays for team members • Meeting KPI targets.