Dwayne Robinson Email & Phone Number

Served in several information technology roles including developer, technical lead, and project manager. This included leading domestic team members and off shore team members in India. Provided BAU support for the Billing and Sweeps applications.Completed several business work request to either fix issues or complete enhancements.Provided on-call support for various production issues.Communicated application availability to management and business partners.Facilitated weekly meetings with the development team to allow information sharing in regards to planned code installations.Lead a team of ten consultants to ensure proper functionality of development and production environments.Transformed a team that was previously unorganized and lacked focused into a highly effective and productive team.Managed and tracked the use of test environments. This included assigning test regions, creating cost savings by cleaning up unused test regions, and building test regions for all projects.Conducted all batch processing tests for the billing applications for major releases.Provided support to ensure that billing CICS, DB2, and general application environments were fully operational for production and development.Created tools to rapidly create and populate test region databases and files.Served as technical lead and/or developer on several billing and sweeps development projects.Communicated project successes and risks to management and business partners.Created scope and design documents that allowed anyone on the team to be able to review a document and begin coding solutions.Participated in several bank merger conversion projects as well as infrastructure enhancement projects. This included a project to migrate our applications to a new release of our ChangeMan change control system.Managed business resiliency efforts for the billing applications. This included enhancing and testing the disaster recovery plans.

Served as project lead on various information reporting systems. This included scope planning, creation of work break down structures, project scheduling, project status reporting, and risk management.Assisted with the implementation of the Highlights for Children Project Management Office.Completed several projects including:MVS Operating systems upgrade testing.Installation of the BridgeTrak Issues Management System.Scan Line addition to customer correspondence.Desktop software inventory to identify hundreds of software titles loaded on to computers and matched the software to the original purchase orders or licenses.

Completed various assignments at Bank One and Nationwide Insurance.

Bachelor Of Science, Computer Management

Activities and Societies: Kappa Alpha Psi

Education record