Dwayne Smith Email & Phone Number

Lancaster, PA, US

New Holland, Pennsylvania, United States

Manheim, PA

Oversee production of utility trailers and machinery. Oversee various departments, such as purchasing, assembly, and shipping. Ensure the company's products meet or exceed clients' or customers' expectation.Ensure employees are productive and meet production deadlines.

Lancaster, Pennsylvania Area

Provide service quotes to customers, and follow up on work being performed.Assign/monitor workload of all mechanics and techniciansOversee purchase/transfer with outside vendors.Serve as liaison between customer and mechanics/technicians.Perform duties of other shop personnel, including mechanics and technicians, as necessary.Carefully inspect vehicles.

Lititz, PA

-Analyzed key aspects of the business to evaluate the factors driving results and summarized results into presentations.-Drove the short- term and advanced promotional planning processes.-Managed all social media platforms for the company. Used the Adobe Creative suite to create sales and promotional graphics.-Developed metrics and measured success in.

York, Pennsylvania Area

-Monitored product standards and quality- control programs.-Reviewed vehicles and held them and other employees to quality standards per company policy-Diagnosed faults and causes on assembly line that impact overall quality of HD vehicles and standards.

Reading, Pennsylvania Area

Responsible for reviewing, analyzing, approving and underwriting moderate individual consumer requests and products within company and industry guidelines.

Lancaster, Pennsylvania Area

• Provide invaluable, financial counseling and various lending services to personal and business clients.
• Work closely with Wells Fargo Partners to acquire 100% of clients financial service needs.
• Building customer relationships by identifying opportunities and creating specific plans for solutions.
• Actively managing a diverse portfolio of clients, while also implementing strategies for potential client growth.
• Working as part of a team to reach sales and service goals on a personal, branch, and regional level.

• Assisting customers in finding solutions to financial needs
• Promptly processing consumer and business transactions in an accurate and efficient manner
• Enhancing customer relationships by identifying opportunities and referring to the Financial Specialist.
• Demonstrating product/service knowledge on alternative delivery channels and proactively educates customers.
• Working as part of a team to reach sales and service goals on a personal, branch, and regional level

• Worked with a team to control and manage product integrity in my department
• Maintaining manifests for products being shipped out on a daily basis
• Worked directly with management to ensure all protocols were being followed by all departments

• Managed the delivery and inventory of new vehicles from the factory, to storage and dealers in Lancaster
• Identified customer needs and found appropriate solutions through face to face interactions
• Assisted in maintaining inventory of parts and tires for entire facility
• Distributed maintenance work to technicians to maximize customer satisfaction

Education record

Business Administration; Computer Systems Engineering

Associates Degree, Computer Engineering