• Support the operations of the store, including the business performance, customer service and company image in the store.• Drive the achievement of the store's sale targets while also supporting the team to meet individual sales goals.• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy.• Utilize excellent communication & language skills with guests, retail staff & corporate personnel of different… Show more • Support the operations of the store, including the business performance, customer service and company image in the store.• Drive the achievement of the store's sale targets while also supporting the team to meet individual sales goals.• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy.• Utilize excellent communication & language skills with guests, retail staff & corporate personnel of different backgrounds.• Maximize sales with Chinese clients through strategic and consistent utilization of WeChat App and Mandarin language skill.• Work with the Store Manager to mentor and coach retail associates in order to develop their competencies and support their growth while driving their individual sales and ultimately the sales of the store as a whole.• Partner with the Store Manager to monitor proper use and ensure the quality of data in the sales staff's client books, as well as working with sales staff to propose action plans.• Comply with and enforce Margiela standards and procedures.• Effectively perform operational functions: opens and closes the store, register, and back office management procedures.• Maintain an environment where all associates are treated fairly and with dignity and respect. Show less

• Support the operations of the store, including the business performance, customer service and company image in the store.• Drive the achievement of the store's sale targets while also supporting the team to meet individual sales goals.• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy.• Utilize excellent communication & language skills with guests, retail staff & corporate personnel of different… Show more • Support the operations of the store, including the business performance, customer service and company image in the store.• Drive the achievement of the store's sale targets while also supporting the team to meet individual sales goals.• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy.• Utilize excellent communication & language skills with guests, retail staff & corporate personnel of different backgrounds.• Maximize sales with Chinese clients through strategic and consistent utilization of WeChat App and Mandarin language skill.• Work with the Store Manager to mentor and coach retail associates in order to develop their competencies and support their growth while driving their individual sales and ultimately the sales of the store as a whole.• Partner with the Store Manager to monitor proper use and ensure the quality of data in the sales staff's client books, as well as working with sales staff to propose action plans.• Comply with and enforce Marni standards and procedures.• Effectively perform operational functions: opens and closes the store, register, and back office management procedures.• Maintain an environment where all associates are treated fairly and with dignity and respect. Show less

• Greeted all clients in a pleasant manner and inform them about the store's current promotion.
• Played a key role in the acquisition and retention of high profile clients to build an illustrious clientele profile.
• Maximized sales with Chinese clients through strategic and consistent utilization of WeChat App.
• Engaged clients to discover their needs & assist them in finding the gift of choice.
• Functioned as the store's lead sales associate for three consecutive… Show more • Greeted all clients in a pleasant manner and inform them about the store's current promotion.
• Played a key role in the acquisition and retention of high profile clients to build an illustrious clientele profile.
• Maximized sales with Chinese clients through strategic and consistent utilization of WeChat App.
• Engaged clients to discover their needs & assist them in finding the gift of choice.
• Functioned as the store's lead sales associate for three consecutive months.
• Utilized excellent communication skills with wealthy clients from various cultures & nationalities in order to drive sales.
• Maintained a harmonious rapport with retail staff and corporate personnel.
• Problem solved customer relation issues with the utmost diligence and professionalism.
• Performed detailed time piece repair/cleaning for chronograph and quartz watches.
• Performed other duties as directed by my superiors. Show less

• Handled incoming and outgoing correspondences, including mail, email and fax.
• Screened telephone calls and inquiries and route them as directed.
• Managed an intricate and ever-changing calendar to accommodate appointments and meetings.
• Coordinated busy travel itinerary and handle changes to pre-booked reservations.
• Assisted with home management affairs including bill payments, grocery shopping, checking the mail and handy work.
• Acted as a designated chauffeur when… Show more • Handled incoming and outgoing correspondences, including mail, email and fax.
• Screened telephone calls and inquiries and route them as directed.
• Managed an intricate and ever-changing calendar to accommodate appointments and meetings.
• Coordinated busy travel itinerary and handle changes to pre-booked reservations.
• Assisted with home management affairs including bill payments, grocery shopping, checking the mail and handy work.
• Acted as a designated chauffeur when necessary.
• Applied self as a standby for appointments regarding home repairs and installations.
• Assisted principal with business of tax preparation for clients.
• Functioned as a trusted gatekeeper by keeping sensitive information discreet and confidential.
• Conducted all other duties as per needs of business. Show less