Dwayne Walker Email & Phone Number

Exuma

Negril, Westmorland Jamaica

Developing and Executing Food and Beverage Strategy and Goals Develop food and beverage operating strategy that is aligned with the brand's business strategy and ensure execution of the same.Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations. Ensures that the department goals are achieved through strategic planning and integration.Leading Food and Beverage TeamsEnsures that communication is consistent in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team). Reviews staffing levels to ensure that guest service and operational needs are met. Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviours. Provides feedback to employees based on observation of service standards. Utilizes employee feedback and an "open door" policy to identify and address employee problems or concerns in a timely manner. Communicates critical information gained from pre- and post-convention meetings to areas of responsibility. Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned. Order and purchase equipment and suppliesEnsuring Exceptional Customer Service Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Communicates and executes departmental and property emergency procedures. Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Ensures new hires participate in the department's orientation program and receive the appropriate new hire training to successfully perform their job. Managing and Conducting Human Resource Activities

Ocho Rios Jamaica

Oversee the operation, presentation and serviceInventory ManagementEnsure schedules for food and beverage are doneAssist with training team members

Certification, Food And Beverage Management

Bachelor Of Science (B.Sc.), Food Service Management, Upper Second Class

Activities and Societies: Student Union The University Sports Club A.C.R.A.MDerrick Dunn Awardee Community Service 2008-2010 University.