Dwayne Walker Email & Phone Number

Olathe, Kansas, United States

Remotely led and managed a team of high performing recruiters in all aspects of talent acquisition, including sourcing, screening, interviewing, and hiring candidates across various departments and levelsStreamline and optimize recruitment processes, reducing time-to-fill and improving overall efficiencyEstablish and nurture relationships with senior executives and hiring managers to understand staffing needs, anticipate future talent requirements, and drive proactive workforce planning initiativesImplement training programs for hiring managers on effective interviewing techniques and diversity and inclusion practicesPartner with HR leaders to optimize recruitment processes, enhance candidate experience, and ensure compliance with employment laws and regulationsUtilize data analytics and recruitment metrics to measure performance, identify areas for improvement, and drive continuous process optimization to maximize employee satisfaction and reduced turnover with motivational strategies and enhanced training.Strengthened employee knowledge and abilities, leading comprehensive training program for new and established employees.Revised job descriptions as needed to accurately reflect current roles and responsibilities.Assessed internal mobility opportunities for existing employees seeking new challenges.

Managed end-to-end recruitment processes, including sourcing, screening, and interviewing candidates for positions ranging from entry-level to executive rolesBuilt and maintained strong relationships with hiring managers to address organizational staffing needsConduct comprehensive interviews and assessments to evaluate candidates' skills, experience, and cultural fit.Monitored key performance indicators KPIs related to recruitment activities, such as time-to-fill or cost-per-hire metrics.Trained new team members on company policies, procedures, and best practices in recruiting processes.

Successfully met and exceeded monthly sales targets, consistently ranking as a top-performing sales agentLed a sales team and provided training and mentorship to junior sales representatives, contributing to team successAssisted customers in selecting insurance products, providing product knowledge, and addressing inquiries to enhance the shopping experience.Generated new business leads through referrals, networking events, cold calling, or other marketing initiatives.Ensured compliance with state licensing requirements by completing continuing education courses as needed.

Kansas City, Missouri Area

Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring a positive customer experience.Proactively identify client needs and recommend solutions to meet their goals and objectives.Collaborate with cross-functional teams to coordinate and deliver comprehensive client services, including product demonstrations, training sessions, and troubleshooting support.Maintain accurate and up-to-date client records, ensuring compliance with data protection regulations.Conduct regular follow-ups to gather feedback and identify areas for improvement in service delivery.

Consistently achieved and exceeded monthly sales targets through effective prospecting, negotiation, and closing strategies.Provided exceptional customer service by guiding clients through the car-buying process, conducting test drives, and explaining vehicle features and options.Built and maintained strong relationships with clients to encourage repeat business and referrals.Stayed informed about the latest automotive trends, models, and features to effectively educate customers and address their specific needs.Collaborated with the finance department to facilitate smooth and efficient financing options for customers.

My responsibilities included managing the productivity of the kitchen and task like creating the schedules of the employees, while reaching a certain percentage to help the company benefit from labor cost, while maintaining low food cost every month.During my time there I was also given the opportunity to become a certified trainer, where I gained knowledge about the company during a short period of time to train every new employee that was hired after my certification. I demonstrated the ability to use my communication skills learned during my undergrad.In addition to this experience, I gained considerable customer service skills during my part-time employment as a cook and a server during my training to become a manager.

Bachelor Of Arts (B.A.), Public Relations, Advertising, And Applied Communication

Bachelor’S Degree, Communication

Activities and Societies: Sigma Phi Epsilon FraternityPublic Relations Intern for Granada Sweets. Music Chair for Union Activities.