Dwayne Webb Email & Phone Number

Martin, Tennessee, United States

• Develop a strong, collaborative team of managers, administrative support staff, and direct support specialists to operate high quality, multi-dimensional services and programs. Responsible for oversight of all program operations and directly supervises Program Directors, administrative staff, Registered Nurse and administrative support staff (e.g., staffing coordinator, office manager) as assigned, ensuring routine meetings and performance reviews are conducted with each direct… Show more • Develop a strong, collaborative team of managers, administrative support staff, and direct support specialists to operate high quality, multi-dimensional services and programs. Responsible for oversight of all program operations and directly supervises Program Directors, administrative staff, Registered Nurse and administrative support staff (e.g., staffing coordinator, office manager) as assigned, ensuring routine meetings and performance reviews are conducted with each direct report.• Serves an externally facing role with agency stakeholders, promoting the mission, quality, and reputation of the organization. Builds relationships with stakeholders that further the mission and strategic initiatives of the organization, including creating opportunities for new services and programs. • Continuously conveys the mission, vision and philosophy of the agency through formal and informal communication with all assigned staff. Interfaces directly with all staff routinely as they perform their duties to provide direct instruction, coaching and modeling behavior exemplifying the agency’s beliefs.• Ensure all activities and staffing hours and staff to client ratios for all assigned programs are consistent with approved, current waiver authorizations;• Develop and implement program operations ensuring compliance with all funding, regulatory, and accrediting agency’s standards, as well as with internal program and personnel policies.• Ensure the health and safety of the individuals served, proper reporting of accidents, compliance with the Incident Management system, and timely completion of all investigations.• Ensure that the agency admissions process is adhered to when considering new referrals for service. Works with referral resources to ensure that all referrals are considered in a fair and objective team process and documentation of that process is maintained for each person referred. Show less

Martin, Tennessee, United States

• Develop a strong, collaborative team of direct support specialists and managers to operate a high quality, multi-dimensional employment and day services program. Conduct routine meetings with each assigned department, managers and staff associated with operations. • Continuously convey the mission, vision and philosophy of the agency through formal and informal communication with all staff. Interface directly with direct support specialists and managers routinely as they perform their… Show more • Develop a strong, collaborative team of direct support specialists and managers to operate a high quality, multi-dimensional employment and day services program. Conduct routine meetings with each assigned department, managers and staff associated with operations. • Continuously convey the mission, vision and philosophy of the agency through formal and informal communication with all staff. Interface directly with direct support specialists and managers routinely as they perform their duties to provide direct instruction, coaching and modeling behavior exemplifying the agency’s beliefs. • Provide direct support and management staff sufficient to achieve the outcomes stipulated in the Individual Support Plans (ISPs) of individuals served and to ensure their safety and security at all times, provide direct coverage in emergencies. • Lead teams to develop, implement and oversee all activities supporting the operations of the employment and day programs, including the full implementation and documentation of the ISP of each person served. • Ensure that all vehicles for which the agency has responsibility are maintained in a safe and secure condition. • Recruit, evaluate, monitor, hire and terminate staff. Provide supervision to direct report staff, including routine, individualized meetings to enhance communication and program operations. • Ensure the initial orientation and subsequent training of all staff working in the employment and day programs. This includes the documented completion of all orientation activities, administrative, as well as state, licensure or funding agency required training, and programmatic training, prior to the initiation of direct work with individuals served, as well as all required refresher training and training deemed necessary by the Regional Director. Show less

Martin, Tennessee, United States

• Supervised the agency maintenance / vehicle manager personnel.• Developed and kept current checklists of DIDD, Licensure, Fire Marshall, THDA/HUD and Quality Assurance regulations pertinent to the agency.• Worked directly with state departments (Licensure, Fire Marshal, THDA/HUD, and REAC) on all inspections of the agency. • Inspected agency facilities for maintenance and quality assurance standards. • Inspected agency facilities for life safety standards.• Coordinated… Show more • Supervised the agency maintenance / vehicle manager personnel.• Developed and kept current checklists of DIDD, Licensure, Fire Marshall, THDA/HUD and Quality Assurance regulations pertinent to the agency.• Worked directly with state departments (Licensure, Fire Marshal, THDA/HUD, and REAC) on all inspections of the agency. • Inspected agency facilities for maintenance and quality assurance standards. • Inspected agency facilities for life safety standards.• Coordinated with administration on needed repairs or equipment replacement.• Maintained a current inventory of all property assets of the company.• Worked with residential / day program staff to resolve problem areas of facilities.• Assumed on-call responsibilities as needed for facility maintenance or trouble-shooting.• Followed agency-purchasing procedures for facility buying.• Worked with outside maintenance contractors on repairs of facilities.• Performed training for staff in areas of safety, state standards and group home duties.• Served as Incident Management Coordinator, reporting to Regional Office as required regarding Protection from Harm issues.• Maintained accurate records and data analysis / trend reports for Protection from Harm components.• Conducted in-house investigations, counseling with employees and / or clients as necessary and documenting issues appropriately. Show less

Huntingdon, Tennessee, United States

• Supervised and directed activities affecting individuals and employees on a day to day basis.• Scheduled and verified work hours for all production supervisors and approved all overtime.• Supervised and evaluated performance of all employees.• Responsible for personnel records of employees.• Responsible for providing, scheduling or securing appropriate training for employees/volunteers.• Obtained new contracts through negotiations with area companies for the facility.•… Show more • Supervised and directed activities affecting individuals and employees on a day to day basis.• Scheduled and verified work hours for all production supervisors and approved all overtime.• Supervised and evaluated performance of all employees.• Responsible for personnel records of employees.• Responsible for providing, scheduling or securing appropriate training for employees/volunteers.• Obtained new contracts through negotiations with area companies for the facility.• Established time studies, submitted bids, determined pay rates for all contracts according to the Department of Labor standards.• Established quality control specifications per contract.• Invoiced customers per month on completed contract work.• Ensured program areas and equipment were properly maintained and in safe working order. • Confirmed payroll information of employees and worked with the accountant to verify production/payroll information.• Responsible for facilitating the implementation of day program goals for all employees and consumers.• Maintained contract compliance standards for State Licensure Office.• Developed implementation procedures for ISP plans and made revisions of such plans as needed.• Responsible for the review and statistical data information of employees concerning goals on at least a quarterly basis.• Kept an inventory of all equipment and sensitive supplies of the facility with assistance of the agency accountant.• Administered medication according to agency policy and documented or assigned a trained production supervisor to administer and record medication.• Responsible for facilitating fire drills monthly and severe weather drills bi-monthly; ensured that each new staff was given instructions on the use of the fire alarm equipment and evacuation procedures. • Counseled with employees and consumers, as needed, recorded data in personnel files and running records as necessary.• Attended Board of Director meetings as requested Show less

Master Of Business Administration (Mba)

Bachelor Of Science (Bs)

Activities and Societies: Member of Kappa Alpha Order