Dwayne Baker Cqm/Oe, Cqa Email & Phone Number

Montgomery County, Texas, United States

Montgomery, Texas, United States

Salt Lake City, Utah

Presided over the WH Quality Management System (QMS) to API Q1/ISO 9001/API 1163 certification and WH Quality Engineering group with a $500K budget. Led continuous quality improvement plans and communication awareness checks to ensure quality goals were met and improved YOY. Rolled out visual management preventative/corrective action system providing visibility and accountability improving effective delivery of action plans. Remained in constant contact with senior leadership and stakeholders on buy-ins to improve processes and add measurable and impactful value to the bottom line.Key Accomplishments:• Drove QMS initiatives to assure there was alignment between corporate and business line strategies.• Developed In-Line Inspection run metrics and improved digital platform visibility/ first time run success by 20%.• Led incident Root Cause Analysis to reduce incident impact on service operations quality and delivery.

Houston, Texas Area

Oversaw non-productive time (NPT) data review and reconciliation supplier process. Contributed to development of the global wells quality management systems aligned with ISO 9000 in collaboration with Global QA Leadership. Headed ongoing integrations and upgrades of the Incident Management Framework process and effective corrective action workflow along with root cause failure analysis investigations and global software rollouts.Key Accomplishments:• Collaborated, designed, and deployed a robust incident management framework improving investigation turnaround from an avg of 275 to 180 days to meet regulatory requirements.• Deployed sprint management method with a digital MS Azure platform dashboard to sustain incident investigation 180-day turn-around target.

Houston, Texas Area

Oversaw the QA/QC enterprise associated with the manufacturer and refurbishment of measurement-while-drilling (MWD) tools per applicable standards. Presided over site for API Q1 systems Auditors, QC specialists, QC-technicians, material releases, supplier product receipt inspection, and production line inspection. Built relationships with Operations leadership to interface on supplier quality, procurement, scheduling, logistics, and quality. Leveraged expertise to optimize an internal audit program, effective audit corrective action follow-up, and manufacturing quality metrics analysis review and reporting.Key Accomplishments:• Recognized process shortfalls and mapped out Quality Stop Work authority to eliminate quality escapes.• Cultivated winning relationships with stakeholders to build a strong coalition for decision making and change management across the organizational structure.

Houston, Texas Area

Developed and deployed global QMS to ISO 9000 and API Q1. Initiated Quality Management System integration with all company manufacturing locations and promoted quality culture based on Corporate Quality Policy. Oversaw global audit certification program and action item follow-up/closure with certifying bodies. Monitored customer complaints/nonconformance and related corrective action status. Collaborated with executive leadership on KPI performance and QA/QC staff performance to promote Corporate Quality department-wide.Key Accomplishments:• Implemented process Failure Mode & Effect Analysis improving visibility to risk, mitigating recuring annual $100K cost of poor quality by 50%.

Houston And Dubai Project Management Teams

Managed quality assurance initiatives including development of quality plans, work instructions, manuals, and supplier’s inspection test plans (ITP) against project requirements. Effectively managed supplier performance program and conduct supplier audits with corrective action follow-up. Selected third party inspection (TPI) agencies to represent company at fabrication/manufacturing facilities: Supported the field performance reporting process to include investigations, follow up and closures. Remained in close collaboration with senior leadership to identify and implement quality training needs and follow through on pending investigations.Key Accomplishments:• Drove fleet reconfiguration throughput improvement by 30% via Value Stream Mapping and 5S methods.• Implemented real-time shop-to-field quality reporting digital platform to ensure shop quality product release and field services quality verification exceeding 95% first time/on-time commissioning. • Reduced North America compressor fleet lubricant usage by $650K by leading a cross-function Shop and Filed Operations team optimizing compressor lubrications rate standards.• Spearheaded Taproot® root cause analysis (RCA) training, improving incident investigation turn-around and effectiveness

Usa And Canada Locations

Managed teams of Quality Engineers and lead quality assurance initiatives across multiple North America sites with $1M budgets. Led Division PFMEA Team to improve risk visibility and effective action mitigation for multiple sites.Key Accomplishments:• Improved driveshaft component manufacturing SPC reporting capability for < 1.33 Cpk to above 1.67 Cpk exceeding customer expectations.• Successful turnaround of failed Chassis launch program for GM reducing a massive monthly $1.2M containment cost of poor quality to $200K. Additional information can be provided upon request.

Ba, Business Management, 3.45

Activities and Societies: Wescoe Business School

Bachelor Of Science - Bs, Engineering/Industrial Management