Dwayne Duncan Email & Phone Number

United States

Sacramento, California Area

Oversee daily operations for 3 Midas Automotive Locations to ensure and meet profitability projections. Provide hands-on leadership, mentoring, and training to shop personnel to achieve optimal performance. Provide support to Owner and Managers surrounding organization roles, priorities, and professional standards.  Motivate and inspire all team members.

California, Utah, Nevada, Arizona, And Colorado

I provided support to owners of 53 Midas franchise locations, including advising on business operations management and strategy, as well as training and mentoring all shop personnel to meet performance objectives. One of my key tasks is overseeing new store transitions, installing and configuring POS system, and onboarding franchisees and store managers. I.

Lakewood, CO

As a Store Manage, I led day-to-day operations of a fast-paced, high-grossing location with $1M in annual sales. This included spearheading recruitment, training, and retention of high-performing teams handling repairs, inspections, and general customer service. I also ensured timely completion of work orders and adherence to warranty requirements, managed.

Mulitple Locations In Iowa

I managed daily operations and overall performance of two high-volume, fast-paced locations with full responsibility for customer relations, inventory and vendor management, and staff management. I recruited, hired, and disciplined employees and facilitated training on equipment, procedures, and expectations. In addition, I produced sales and tracking.