Dwayne Pugh Email & Phone Number

Clemson, Sc, Us

Clemson, South Carolina

Responsible for effective implementation and management of RICOH Service Excellence. Understands Service Level Agreements and is able to execute and report on effectively achieving them Understands contractual obligations and is able to track compliance and remedies Functions as a document specialist or other operations worker. May maintain daily routine functions to include creating/completing work orders, contractor monitoring, inspections, reporting facility related issues, lending support as required. Handles formal contact with the customer on a daily basis in MS. May include interaction with contracted vendors, facility management and occupants. May be required to escort vendors through tours, inspections or problem resolution. Reports light bulb outages, plumbing issues, system malfunctions and assist in scheduling repairs as required. May assist in small office moves to include; movement of smaller items, assessing seating, layout needs and scheduling. May be responsible to monitor levels and manage ordering of office supplies and stationary. Conference room coordination and A/V equipment resource management. Provides training on workflow and machine operations when necessary. Ensures payroll accuracy by overseeing and correcting all time clock punches. Achieves shift profitability in the area of cost of goods by effectively supervising the shift in the use of company materials and supplies. Ensures the quality of operations for shift by assisting in the achievement of goals in Audit and Deadline compliance. Meets quality and deadline standards by the effective use of job scheduling practices. Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work. Facilitates resolution of issues concerning pricing, orders-in and invoicing by interacting and communicating with sales department.

Greenville, South Carolina Area

Schedule and manage Team Logistics Company, LLC assests in specific markets to ensure maximum assest utilization.Effectively communicate with all employees, driver's, including contract drivers and Team Logistics Company, LLC company drivers.Update and maintain an efficient driver schedule based on customer needs.Forecast sales increases/demands and increase driver force as needed during holiday seasons, impending inclement weather, supply disruptions, and special pricing at customer locations.Responsible for proficient use of Intellifuel ATG polling and Intellfuel Dispatch Workbench.Navigate all customer and loading facility websites and complete required administrative functions.Dispatch drivers using an ELD {electronic logging device} in accordance with local, state, and Federal D.O.T. regulations.Maintain a shift log and complete an end shift pass down, with information pertaining to any load changes, including but not limited to supplier changes, gallon/product changes, load additions/cancellations, customer call-in orders, and driver schedule changes that may effect the next shift.Serve as a primary conduit for the driver community as it pertains to daily directives, weekly scheduling, PTO and other problem- solving initiatives that alleviate hassels while also promoting a culture of teamwork.Serve as a primary conduit for the Customer's Transportation Representative (s) as it pertains to daily directives, problem solving, loading/unloading issues, supplier and terminal set-ups, and the compilation and organization of loading numbers.

Anderson, South Carolina Area

Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation, and loading of merchandise. Also, responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate.

Tallahassee, Florida Area

More than 12 years’ successful experience in the Mail Processing Center and knowledgeable of shipping/receiving procedures, problem-solving and trouble-shooting, ability to follow written and verbal instructions, work independently and make independent judgments, communicate effectively verbally and in writing, and interact positively with various types of people.• Assisted with creation of the Mail Processing Centers policies and procedures• Trains new employees in the procedures and methods utilized in the Mail Processing Center• Efficiently weighs, rates, classifies and affixes postage to outgoing mail units of a university • Enters postage charges on mail statements and inputs this data utilizing a computerized batch billing system to charge back postage to the using departments • Quickly and effectively solve customer challenges• Input clerical data for monthly departmental reports on excel spreadsheet• Skilled in the use of personal computers• Excellent working knowledge using both Dell and HP systems; Microsoft Excel, Microsoft Word, and Word Perfect

Tallahassee Community College

Responsible for reaching out to Tallahassee Community College Students to engage them regarding Flagler College Tallahassee being a viable option for them after earning their AA degree. This can be done by use of personal contacts and setting up recruiting tables at strategic locations throughout TCC's campus. Develop new recruiting ideas and concepts for the Dean and Assistant Director of HR and Academic Services.

Bachelors, Business Administration And Management, General

The Business Administration program sets the stage for students to obtain leadership and management roles in the corporate world..

Associate Of Arts (A.A.), Computer Technology/Computer Systems Technology

The Associate in Arts degree (A.A.) is designed for students who plan to transfer to a Florida public four-year institution as a junior.