Roadside Services Truck Stop Manager
CurrentI am the Manager of Roadside Services TruckstopOverseeing full P&L for The Hollies Truckstop, targeting annual profit exceeding £1 million.Lead, manage, and develop a 40-member team across hospitality, security, and site operations. Maximizing HGV parking occupancy and customer satisfaction, ensuring secure, safe, and well-managed facilities. Optimize customer experience in all areas (truck parking, hotel, café, bar) to attract and retain the HGV community. Ensure sustainable operations across truck washing, gaming machines, and future revenue-generating projects.Achieving Level 5 Food Hygiene Standards for hospitality, bar, and accommodation facilities.Winner of APEA Award 2023 For Health & Safety, Awarded both TAPA Accreditation and Park Mark Freight accreditation