Dwi Utomo Email and Phone Number
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I possess over 28 years of extensive experience in quality management and engineering roles. Currently, I serve as the APU & Warranty Quality Manager at Ichikoh Industries, where I lead a team responsible for various warranty-related activities. This includes conducting self-audits, ensuring engineer competency, and managing daily QRQC meetings. Additionally, I analyze warranty risk and provide financial assessments.Prior to my current position, I held roles such as Process Auditor Assistant and APU Upstream Quality Engineer Supervisor at PT Ichikoh Indonesia. In these capacities, I conducted audits, managed quality tracking charts, and played a pivotal role in QRQC activities. Presently, I am responsible for overseeing quality warranty management.My background is grounded in quality engineering, product quality, and manufacturing process improvement. I specialize in process audits and possess proficiency in English. Furthermore, I hold various certifications in internal process auditing and SQA-PQA auditing.Throughout my career, I have consistently demonstrated a dedication to quality and customer satisfaction. Additionally, I have excelled in project management, ensuring process adherence, and providing effective team leadership. My experience spans across industries including automotive, plastics, and engineering development.PortfolioThroughout the years, I have accumulated diverse experience in the manufacturing industry, particularly in the field of plastics and automotive lighting. My journey began in sales at Batik Shanti, then progressed to various roles at Showa Plastic Indonesia and Tenma Indonesia, where I honed my skills in quality control and engineering. Subsequently, I transitioned to Takata Automotive Safety System Indonesia as a Purchasing Supervisor before joining Ichikoh Indonesia, specializing in automotive lighting. My international exposure includes a stint in Japan with Ichikoh Kogyo, further enriching my expertise in quality supervision. Currently, I hold the position of APU Quality Leader at Ichikoh Indonesia, overseeing quality assurance and warranty management.ContactPhone: +62 811-1910-9521LinkedIn: Dwi Utomo (https://www.linkedin.com/in/dwi-utomo/)
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Tps Leader Jishuken And Tps KeymanPt Ichikoh IndonesiaBekasi, Id
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Tps Leader Jishuken & Tps KeymanPt Ichikoh Indonesia Jun 2024 - PresentPt Tokai Rika Indonesia , Mm2100 Jl Selayar 3TPS Team (TPS Leader & TPS Member) ------> TMMIN OMDD LJ#1 The 17Cycle TPS Jishuken Activity 2024~2025To make Activity Plan and Individual Report to be reported to Jishuken Director and Management.To lead, control and report Jishuken activity in their own company, or when being assigned as Jishuken Leader in other companies or suppliers.To share knowledge and experience with Jishuken members and other employees.To build a strong relationship with related shopfloor members.To join and learn TPS Jishuken activity in Group (as Host Company or Support Company) also coordinate 2nd Tier Jishuken.
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Apu Quality Leader & Warranty Quality ManagerIchikoh Industries Jan 2021 - Aug 2024Summary:The APU Quality Leader's primary mission is to implement the Quality Improvement Plan to ensure customer satisfaction by maintaining high-quality standards and resolving issues effectively. The role involves coordinating quality team activities, conducting process and product audits, and training team members in Logical Thinking.Key responsibilities include initiating and managing QRQC activities, supporting issue analysis, and updating quality tracking charts like Customer Returns and Cost of Non-Quality. The leader ensures compliance with control plans, 4M matrix standards, and customer-approved changes, while revising plans after issues or process changes.The position involves conducting audits, eradicating customer and non-quality issues, and implementing continuous improvement measures, such as updating quality documents and verifying process compliance. The APU Quality Leader has authority to stop manufacturing lines in cases of non-compliance, safety, or quality risks and ensures strict adherence to QRQC meeting rules.As the customer’s representative on quality matters, the leader manages communication and escalation while collaborating with APU and Site Managers. This role is vital for driving consistent quality improvements and ensuring customer satisfaction. -
Apu Quality EngineerIchikoh Industries Jun 2013 - Dec 2020Mm2100 Industrial Estate , Cikarang Barat , Bekasi , West Java , IndonesiaMission Summary:The principal mission is to implement activities outlined in the Quality Improvement Plan to ensure customer satisfaction by maintaining high-quality standards and resolving issues effectively.Key Responsibilities:1. Issue Management:Initiate and manage QRQC (Quick Response Quality Control) in the QIM database.Participate in containment actions and validate their robustness.Support managers in analyzing and resolving QRQC-assigned issues.2. Quality Monitoring:Update APU quality tracking charts (e.g., Customer Returns, Cost of Non-Quality).Conduct line audits to ensure compliance with standards and identify corrective actions.Revise control plans following issues and process-related changes.3. Process and Standards Compliance:Ensure 4M matrix adherence during product or process changes, with customer approval.Verify the continuous alignment of processes to product specifications through control plans, machine capability checks, and yearly audits.4. Risk Mitigation and Improvement:Apply corrective and preventive measures, including updating documents (FMEA, Control Plans, Deviation Notes).Implement the Pokayoke system and oversee Yokotenkai practices to enhance process reliability.5. Customer Representation:Represent customers within the organization, handling communication and escalation for quality matters.Address internal supplier incidents by managing problem detection, corrective actions, and closure.6. Authority and Leadership:Possess the authority to stop manufacturing/assembly lines when quality, safety, or standard risks are detected.Ensure APU QRQC meeting rules are followed, including "Stop at first disagree" principles.Report to the APU Quality Leader without superseding their authority or that of the Site Quality Manager.This role ensures consistent quality improvement, effective issue resolution, and strong customer relationships.
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Purchase SpecialistPt Takata Automotive Safety System Indonesia May 2012 - Jun 2013Giic Delta Mas, West Java , Cikarang Pusat , Bekasi, Indonesia- Supervised purchasing activities, ensuring procurement processes met quality standards.- Negotiated with suppliers to optimize costs while maintaining product quality. Job Description: 1.New Supplier Development2.New Parts Development3.Fill in to Progress Tool Report4.Part Localization5.Bechmarking Execution6.Development Specialist
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Senior Supervisor EngineeringPt Tenma Indonesia - Cibitung Plant ( Japanese Company ) Jan 2010 - Jun 2012Mm2100 Industrial Estate, Cikarang Barat , West Java , IndonesiaJob Description Summary:The role involves managing and leading part and mold development projects for automotive and electronic components. Key responsibilities include handling Design for Manufacturing (DFM) activities, conducting design reviews, and coordinating Customer Engineering (CE) activities. The position requires overseeing new product development projects, particularly for clients like Yamaha Motor and EPSON, while ensuring adherence to APQP and PPAP standards through tasks such as master schedule preparation, drawing reviews, and creating quality control documentation (FMEA, SPC, Work Instructions, etc.).The role also entails monitoring first lot production, managing inspection sheets, and addressing customer issues by analyzing problems and implementing corrective and preventive actions. Continuous improvement is emphasized, including implementing Pokayoke systems, updating relevant documentation (Control Plans, FMEA, Engineering Changes), and overseeing Yokotenkai processes. Additionally, the position requires collecting quality data to resolve customer problems, ensuring timely completion and effectiveness of corrective actions, supervising new customer project activities, and maintaining strong relationships with key customer representatives.
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Engineering SupervisorPt Showa Plastic Indonesia Feb 2006 - Mar 2010Mm2100 Industrial Estate , Cikarang Barat , West Java , IndonesiaJob Description:1.Responsible Handling Part Development Project ,Mold Development project by DFM (Mold Design Review) and CE activity for Automotive parts.2.Responsible leading the Project for Development new Project for Automotive and Electronic parts.( Yamaha Motor & EPSON Project).3.Check all requirement data regarding APQP and PPAP new product or modification such as master schedule ,Drawing review ,QC PC, FMEA ,Work Instruction ,SPC .4.Inspection Sheet, First lot production monitoring and other data related-Responsible of Customer Handling for Analysis and Improvement activity for corrective action.5.Preventive action through continue improvement and implement of Pokayoke system and update related document (Control Plan, FMEA, Deviation Note, Engineering Change) and control for (Yokotenkai).6.Collect and generate quality data to support the customer problems.7.Timely completion of actions and monitor the effectiveness of actions.8.Supervise all activities related to new customer project.9.Keep good relationship with all key customer persons.
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Qa/Qc SupervisorPt Showpla Indo ----- > Japanese Company Apr 1995 - Feb 2006Mm2100 Industrial EstateSummary:The role focuses on ensuring quality control across all stages of production, from incoming inspection to pre-delivery inspection. Key responsibilities include preparing monthly quality reports, resolving customer complaints using Why-Why Analysis, 4M Analysis, and QC 7 Tools, and monitoring calibration schedules and results. The role also involves maintaining inspection standards, addressing customer satisfaction, and reporting quality performance to top management for continuous improvement.Additional duties include ensuring compliance during audits (internal, external, and customer), conducting daily audits of production lines, and promoting 5S, Kaizen, and safety practices within the QA department. The position requires collecting and analyzing quality data to resolve customer issues and fostering strong relationships with key customer representatives.
Dwi Utomo Skills
Dwi Utomo Education Details
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Stmik Bani Saleh3.35
Frequently Asked Questions about Dwi Utomo
What company does Dwi Utomo work for?
Dwi Utomo works for Pt Ichikoh Indonesia
What is Dwi Utomo's role at the current company?
Dwi Utomo's current role is TPS Leader Jishuken and TPS Keyman.
What is Dwi Utomo's email address?
Dwi Utomo's email address is dw****@****ail.com
What schools did Dwi Utomo attend?
Dwi Utomo attended Stmik Bani Saleh, Sma Negeri 47 Jakarta.
What are some of Dwi Utomo's interests?
Dwi Utomo has interest in Children, Civil Rights And Social Action, Environment, Education, Science And Technology, Health.
What skills is Dwi Utomo known for?
Dwi Utomo has skills like Injection Molding, Automotive, Ts16949, Continuous Improvement, Manufacturing, Kaizen, Cmm Measuring, Iso Auditor, Manufacturing Engineering, Quality Management, Sqa/pqa Auditor, Quality Assurance.
Who are Dwi Utomo's colleagues?
Dwi Utomo's colleagues are Lutfi Rijal, Ani Listiani, Yayan Terbaru Septian, Cantika Amanda, Nanang Triana, Jack Liee, Eko Subada.
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