Dwight Fallin Email & Phone Number

Lees Summit, Missouri

As HPBO Learning Partner, I am responsible for designing, developing, and delivering high-quality content for Business Operations employees that work as Medical and Dental Claims adjustors. I collaborate with subject matter experts, L&D, management, and other Learning Partners to create engaging and effective learning experiences that align with HPBO's strategic goals and values. I also evaluate the impact and outcomes of learning initiatives and provide feedback and recommendations for… Show more As HPBO Learning Partner, I am responsible for designing, developing, and delivering high-quality content for Business Operations employees that work as Medical and Dental Claims adjustors. I collaborate with subject matter experts, L&D, management, and other Learning Partners to create engaging and effective learning experiences that align with HPBO's strategic goals and values. I also evaluate the impact and outcomes of learning initiatives and provide feedback and recommendations for improvement. I'm passionate about learning and development and committed to enhancing the skills and performance of HPBO's workforce. Show less

Love Blue - Oceanamatica is a non-profit organization aims to protect and restore the health of our oceans and marine life. Some of my responsibilities include:* Recruiting, supervising, evaluating, other key staff members.* Ensuring prudent and ethical use of Love Blue - Oceanamatica’s assets, including financial, human, and environmental resources.* Ensuring compliance with all applicable laws, regulations, and bylaws, and to adhere to the organization’s stated values… Show more Love Blue - Oceanamatica is a non-profit organization aims to protect and restore the health of our oceans and marine life. Some of my responsibilities include:* Recruiting, supervising, evaluating, other key staff members.* Ensuring prudent and ethical use of Love Blue - Oceanamatica’s assets, including financial, human, and environmental resources.* Ensuring compliance with all applicable laws, regulations, and bylaws, and to adhere to the organization’s stated values and principles.* To support the organization’s fundraising and development efforts, and to leverage your network and influence to attract donors, partners, and supporters.* Overseeing the development and distribution of educational content. Show less

United States

Lees Summit, Missouri, United States

Entrusted with onboarding process of new employees as well as their initial training. I additionally worked with the management team to develop continuous education content according to department needs. Conducted monthly meetings with other Logistics Specialists to review their production and give assistance regarding various ways to improve their quality.

Lees Summit, Missouri

Assigned to an exclusive team that served as a liaison between Transit pros and Insurance Clients, Owners and adjusters. Maintained communication between high level clients and became part of the decision making process involving several insurance companies, and owners of heavy duty equipment.

Lees Summit, Missouri

* Lead a team of 6 Logistics Specialists to Facilitate towing and transportation of Medium and Heavy Duty equipment nationwide. * This transit process includes making initial contact with the pickup location and obtaining vehicle condition reports about the unit that need be transported.* Assigned transportation vendors to transport the units to the specified Copart auction lots.* Trained new employees on the process of obtaining Vehicle Condition Reports, as well a as… Show more * Lead a team of 6 Logistics Specialists to Facilitate towing and transportation of Medium and Heavy Duty equipment nationwide. * This transit process includes making initial contact with the pickup location and obtaining vehicle condition reports about the unit that need be transported.* Assigned transportation vendors to transport the units to the specified Copart auction lots.* Trained new employees on the process of obtaining Vehicle Condition Reports, as well a as well as assigning vendors and negotiating fees. Show less

Olathe, Kansas

• Supervised painters in the New Construction Division of First Impression• Responsible for ensuring quality of work• Coordinated work schedules of our painters with other subcontractors when building new homes• Communicated new homeowners regarding paint selections, and addressed their various concerns

Independence, Missouri

* Worked to expand the national network preferred Dental Providers who would be available for Government Employees. * Expanding network included making several outbound calls to Dental Providers as well as negotiating fee schedules.

Independence, Missouri

Verification of benefits and explanation of claims processing to members and providers in English and Spanish. Trained new employees as well as help implement new procedures, and computer systems.• Received phone calls and verified insurance benefits for government employees• Trained new employees on benefits verification and claims inquiries• January, 2014 Promoted to Senior Customer Service Representative• Initiate out-bound calls to Spanish speaking members to assist with… Show more Verification of benefits and explanation of claims processing to members and providers in English and Spanish. Trained new employees as well as help implement new procedures, and computer systems.• Received phone calls and verified insurance benefits for government employees• Trained new employees on benefits verification and claims inquiries• January, 2014 Promoted to Senior Customer Service Representative• Initiate out-bound calls to Spanish speaking members to assist with health benefits • Used in the capacity of Operational Support Contact for new FACETS program• Helped train Customer Service Representatives how to learn the new FACETS system Show less

• Coordinated with Home Health Agencies to provide skilled Nursing for Synagis patients• Responsible for labeling and processing VRF (Visit Report Forms) for Synagis nursing visits• Processed Statements of Medical Necessity from MDO’s for Synagis patients• Processed VRF’s for Aldurazyme, Remicade, Fabrazyme, and Myozyme Nursing visits• Identified Adverse Events for Synagis, Aldurazyme, Remicade, Fabrazyme, and Myozyme folders• Promoted to the Clinic Services division where I… Show more • Coordinated with Home Health Agencies to provide skilled Nursing for Synagis patients• Responsible for labeling and processing VRF (Visit Report Forms) for Synagis nursing visits• Processed Statements of Medical Necessity from MDO’s for Synagis patients• Processed VRF’s for Aldurazyme, Remicade, Fabrazyme, and Myozyme Nursing visits• Identified Adverse Events for Synagis, Aldurazyme, Remicade, Fabrazyme, and Myozyme folders• Promoted to the Clinic Services division where I became responsible for coordinating patient visits to clinics as well as shipment of medical supplies to all clinics in Southeast of United States. • Educated clinics and patients regarding injection therapies such as Vivtrol, Risperdal, and Invega Sustena. Show less

Overland Park, Ks

• Provided workout options and resolutions for homeowners needing assistance with their mortgage• Worked in Collections Department of Loan Resolutions• Familiar with variety of loans including Fannie Mae, Freddie Mac, 12 MAT, Interest Only, and ARM• Familiar with various Loan Modification Programs and Repayment Plans• Ranked in the Top Tier for the last two consecutive months before Kansas City site closed

Lees Summit, Mo

• Offered a variety of solutions to construction managers and architects regarding concrete polishing• Familiar with the concrete polishing process• Scheduled AIA courses for architects

East Providence, Rhode Island

• Assisted Customers with various financial needs as well as educated customers on how to maintain their accounts, make wise financial decisions, and expand their relationship with Bank of America

Plainville, Connecticut

• Provided academic support to Special Education students with learning and behavioral disorders• Built rapport with students from cultural and economic backgrounds• Successful in helping youths from abusive situations build self esteem

Wolcott, Connecticut

• Gave Academic Assistance to student with S.E.D (Social and Emotional Disorders)• Helped Teachers modify class work and test according to student’s skills and abilities

Patterson, New York

• Provided residential support in a for over 800 volunteer workers involved in an International Bible Education Program• Also assisted nurses in Medical center. Specialized in working with adults with physical limitations

Bachelor'S Degree, Principles And Methods Of Language Education, 3.2 Gpa

Activities and Societies: Minor in TESOL

Diploma, Bible Law And Moral Ethics

Bible Law and Moral Ethics

Associate'S Degree, Graphic Design, 3.0 Gpa

Activities and Societies: ICON (Image Communications Organization Network) Graphic Arts

High School Diploma, General Studies

Activities and Societies: Spanish, Journalism, Communications Liberal Arts