Dwi Lestari

Dwi Lestari Email and Phone Number

Customer Success Manager @ Trellix
Indonesia
Dwi Lestari's Location
Indonesia, Indonesia
Dwi Lestari's Contact Details

Dwi Lestari personal email

n/a
About Dwi Lestari

I love being person of value! I am good team player, good listener and fast learner. My passions are business process improvement, management and leadership. I am interested on discussion : how we add value, how we do better, how we measure, what strategy we should have.I have technical background and many experiences with business process, software development, design and other technical things. Those skill distinguishes me with other professionals.BUSINESS PROCESS KNOWLEDGE:• Strong knowledge on retail business process• Strong knowledge on procurement business process• Strong knowledge on sales and marketing business process• Strong knowledge on human resource management business process• Good knowledge on finance and accounting (AR/AP/GL, profit lost, balance sheet, cash flow)• Strong knowledge on inventory management• Good knowledge on warehouse management• Strong knowledge on project managementTECHNICAL COMPETENCY:• Good knowledge on programming: database, C#, javascript• Good on application and database design• Good knowledge on application integration• Good knowledge on system architecture/infrastructure: Active directory, DNS, load balancingPRODUCT COMPETENCY:• Oracle Fusion Cloud• Microsoft Dynamics AX• Microsoft Dynamics CRM• Microsoft SQL Server• Microsoft Visual Studio• Windows Server

Dwi Lestari's Current Company Details
Trellix

Trellix

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Customer Success Manager
Indonesia
Website:
trellix.com
Employees:
3896
Dwi Lestari Work Experience Details
  • Trellix
    Customer Success Manager
    Trellix
    Indonesia
  • Darwinbox Digital Solutions Pvt. Ltd.
    Senior Manager - Hcm Solutions Pre-Sales
    Darwinbox Digital Solutions Pvt. Ltd. Apr 2024 - Present
    Jakarta, Indonesia
  • Oracle
    Senior Customer Success Manager, Saas, Indonesia
    Oracle Feb 2017 - Apr 2024
    Greater Jakarta Area, Indonesia
    We help customers achieve their business ambitions and realizing the value of investment. We drive Cloud adoption and advocacy and ultimately accelerate Oracle’s Cloud growth. We are passionate about adoption and have developed an expert customer service - Adoption Reviews. During these reviews we help customers build upon the progress they have already made by assessing the level of user adoption; sharing best practice and industry experience in order to help the customer increase and improve adoption rates. During the adoption review service, we interview different users at different levels and formulate an action plan on how best to use the solutions. This action plan and recommendations are tailored to the customer’s unique business case.
  • Infor
    Business Solution Consultant - Presales For Infor Enterprise Business Solution
    Infor Sep 2015 - Feb 2017
    Greater Jakarta Area, Indonesia
    This role is about helping customer to reach their maximum value. I am conducting pre-sales activities for some of Infor products such as : - Infor ERP Syteline - Infor ERP LN - Infor ERP M3 - Infor EAM (Enterprise Asset Management) - Infor SCE (Supply Chain Execution: Warehouse Management, Transportation Management, labor Management and 3PL) - Infor Xi Platform : Infor ION, Ming.le, Infor BI and Analytics - Infor dEPM (Dynamicss Enterprise Performance Management)Those product bring me more experiences on several industry: manufacturing (Fashion, chemical, automotive, printing & packaging, heavy equipment, industrial manufacturing) , distribution, retail and public sector.The Pre-sales Consultant coordinates technical pre-sales activities. Transfers industry, technical and product knowledge to customers via good written, verbal and presentation skills. Assists in all levels of technical account planning and accompanies sales account managers on visits to customers. Assists in the development of formal sales proposal and presents and differentiates product offerings at a technical level from the competition. - Product presentations and demonstrations- Support with technical qualification of sales opportunities- Provide answers to (technical) questions in a Request for Information(RFI) or a Request forProposal(RFP)- Deliver Proof Of Concepts(POC)- Support at external and internal customer facing events- Build technical relationship with prospects or existing customers- Assists with the qualification of the opportunities and/or identification of target accounts- Assists with the creation of a sales cycle plan- Assists customer, prospect and Sales Representative to build a compelling and competitivebusiness case and ROI (Return of Investment)
  • Nec Indonesia, Pt
    Microsoft Dynamics - Presales - Section Head
    Nec Indonesia, Pt Feb 2015 - Sep 2015
    Responsibilities:- Exploring new dynamics products to be collaborated with NEC product to be fit with retail industry needs- Creating interesting project proposal to win the bidding.- Supports sales productivity and deal flow by securing the “technical close” in complex solutions- Collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision-makers- Achieving a profit and productivity quota made up of the combined expectations of the sales resources, market, and/or channel supported.
  • Nec Indonesia, Pt
    Microsoft Dynamics Consultant – Presales – Section Head
    Nec Indonesia, Pt Apr 2013 - Jan 2015
    Greater Jakarta Area, Indonesia
    Responsibilities :• Managing project delivery for Microsoft Dynamics AX product to make sure that the project is still profitable and the product is delivered as customer expectation.• Managing, escalating and coordinating issue to the appropriate party : internal management, regional team (Singapore), customer and vendor (Microsoft)• Maintain relationship with key customer in order to get additional purchase order.• Coaching and leading 8 consultants for functional and technical aspect (customization, installation) • Delivering Microsoft Dynamics AX product for retail module.• Conduct CV selection and interview for Dynamics AX consultant to make sure that the management hires the right candidate.• Conduct pre-sales activity
  • Pt Kuala Kamoro
    Software Engineer (It Consultant For Freeport Indonesia, Pt)
    Pt Kuala Kamoro Aug 2008 - Apr 2013
    RESPONSIBILITIES• Conduct discussion with end user to gather requirement for new or existing custom application.• Developing new application based on requirements from end users.• Conduct code review (QA) to make sure the application running well with the expected result• Conduct CM (Change Management) review before applications are deployed to test/production server.• Prepare solution document (SD), ERD and testing plan document.
  • Upt Central Library Of Brawijaya University
    Part Time It Staff
    Upt Central Library Of Brawijaya University 2006 - 2008
    Malang
    • Developing applications to improve library business process- Official site of central library of Brawijaya University : http://www.digilib.ub.ac.id/- Brawijaya Knowledge Garden : http://www.digilib.ub.ac.id/bkg/- Online Public Access Catalog : http://www.digilib.ub.ac.id/opac/search.aspx• Conduct training for library staff.

Dwi Lestari Skills

C# Sql Jquery Html Asp.net .net Vb.net Javascript Xml Ajax Databases Sql Server Software Development Database Design Programming Requirements Analysis Web Development Web Services Sharepoint Systems Analysis Visual Studio Business Analysis Css Microsoft Dynamics Ax 2012 Software Engineering Change Management Mysql Pl/sql Postgresql Integration Visio Access Business Process Improvement Microsoft Sql Server Business Process Erp Business Intelligence Microsoft Dynamics Software Project Management It Management Pre Sales Consulting Project Management Management Microsoft Office Enterprise Resource Planning Microsoft Dynamics Ax

Dwi Lestari Education Details

Frequently Asked Questions about Dwi Lestari

What company does Dwi Lestari work for?

Dwi Lestari works for Trellix

What is Dwi Lestari's role at the current company?

Dwi Lestari's current role is Customer Success Manager.

What is Dwi Lestari's email address?

Dwi Lestari's email address is dw****@****fmi.com

What schools did Dwi Lestari attend?

Dwi Lestari attended Binus Business School, Universitas Brawijaya.

What are some of Dwi Lestari's interests?

Dwi Lestari has interest in Leadership.

What skills is Dwi Lestari known for?

Dwi Lestari has skills like C#, Sql, Jquery, Html, Asp.net, .net, Vb.net, Javascript, Xml, Ajax, Databases, Sql Server.

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