Dynamic and results-driven customer service expert, bringing over 2 years of successful management experience to the table. Recognized for spearheading a groundbreaking project in project management, where I played a pivotal role in developing a predictive model for extracting valuable business insights. My proficiency extends to Customer Relationship Management, where I've excelled in building diverse portfolios. Armed with a solid foundation in data analytics tools such as SQL and Excel, complemented by a foundational understanding of R and Python gained through coursework and projects in pursuit of my computer information systems degree.I specialize in delivering practical and innovative solutions by seamlessly blending technical expertise with robust communication skills. A collaborative team player, I've showcased my commitment to organizational efficiency by traveling to multiple stores, contributing to impactful reorganization initiatives. With a keen interest in people management, software implementation, and a growing enthusiasm for AI, I bring a unique blend of skills and passion to any team. Let's connect and explore how my multifaceted background can contribute to your organization's success.Email: dwilliams1008@gmail.comPhone: (281) 253-2465