• Manage 3 to 5 projects simultaneously ranging from 4 to 150 server-network-SAN migrations, VPN networks adds, migrate physical to virtual, V2V, to cloud and lift & shift location moves for IT infrastructure solutions.• Effective program portfolio reporting with weekly dashboard updates, scope, schedule, risks, milestones attainment, go live event progress reports, meeting notes/actions and portfolio reviews updates. • Facilitate deep dive technical problem solving and analysis with Infra & APP staff, to resolution and reporting.• Lead global infrastructure teaming process with PM tools MS POL, MS Teams, MS Project Professional, WBS.• Projects technology scope: VM and Cloud servers, SAN, VLAN, VPN networking; SOA stack: Windows, Linux, MSSQL.

• Project leadership to 5 SDLC projects data warehouse application, 12 direct developers, project budget up to $1.2M.• Manage Product Requirements (PRD) collaboration, Agile design, sprint plan, scrum tasks, code review, QA test.• Effective project status reporting with engineering teams, stake holders, sponsors, PMO stage gate milestone status.• Successful integration internal and global vendor development teams, QA test and production system releases.• Lead development and teaming process with PM tools MS Project, WEBEX, Clarity, HP OpenView.• Projects technology scope: Multi-core servers, NAS, IP network; SOA stack: Linux OS, Oracle DB, Java.

SDLC-Release Manager Project Manager • Design and implement engineering data center facility (cooling, power), racks, servers, NAS, routers, networking. Drive infrastructure upgrades to increase server CPU density, 3rd party SW platform stack and security updates. • Project lead 4-5 system release projects per year through Agile or Waterfall process with SW teams ranging from 85 to 7 programmers and QA Test resources, SW engineering dept. budget up to $2.4M/year.• Release Manager leadership to gather, manage and translate business requirements to KPI based QA test results.• Organized project communications via daily stand-up meetings, staff meetings, executive/PMO program reviews.• Anticipated and mitigated risk factors with careful “change management” to time-cost-scope changes approval.• Gather, manage and translate business requirements, then drive design requirements, use cases, compliance.• Manage development and teaming process PM tools Version1, JIRA, Confluent, MS Project, WEBEX, Seapine.PMO Project Manager • Contributed design and launch of new Project Management Office PMO, substantially improving corporate cross LOB culture. Conducted training and mentoring on “Stage Gate Milestone Process” and achieved ISO-9001 cert.• Moderated and coach PM’s to conduct program portfolio reviews, deliverables, dashboards and milestone conclusions. Coach sponsors (directors and VP’s) to assess milestone and cross portfolio risks.• Developed and customized SW PM dashboard on SharePoint for weekly sprint progress reporting and actions.• Facilitated Steering Committee meetings to review project portfolio strategy and business process refinements.

• Telecom carrier data network analysis product manager to analyze SIP, SS7 and 3G data service traffic for SLA and QOS performance and KPI reporting. • Negotiate data center OPS manger equipment space allocation, WAN networking, power, ethernet NIC, security.

Program Manager (7 years)• Consult telecom carrier customers on transition to VOIP products and roadmap, engineering requirements to drive development plan, business case, SWOT analysis, product package/price plan, customer relationships, cross matrix organizational support for program. Accountable VOIP products PBX, call center/IVR system, Unified Messaging application.System Design Engineer 2 (5 years)System software engineer for legacy call processing feature enhancements and bug fixes (Java, C#, assembler) digital switching system. Support NPI, engineering, supply chain, manufacturing and system test.Extensive IT and telecom infrastructure working knowledge and experience:o Design and implement enterprise data center facility (cooling, power), racks, servers, NAS, UPS, routers, networking. Drive infrastructure upgrades to increase server CPU density, 3rd party SW platform stack and security updates. o IPSEC transport and tunnel mode encryption and key exchange operation methods.o Manage PEN testing design, vulnerability test results and corrective action SDLC plans.o Carrier grade IP network, routing, protocols, queuing, SLA, QOS. (CCNA certification).o Telecom VOIP call center/IVR and unified Messaging application architecture, network operation, call to service agent queuing, IVR scripting, AWT.o Telecom carrier packet and circuit data networking architecture, network operation, SLA, QOS, protocols (SS7, SIP, MGCP), VPN, SONET, Ethernet, LAN, WAN, ATM, T1-PRI-DS3 (ckt).