Dionne Wu personal email
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“In God we trust, all others must bring data.” – W. Edwards Deming***Passionate and Experienced Data Analyst***• 5+ years’ experience in data analysis and business analysis. Programmed in T-SQL, fulfilled business and system requirements• Experienced in data-driven software engineering environment, including Relational Database Management Systems (RDBMS), ETL, OLTP, OLAP/Cubes database infrastructure and Data Warehouse• Developed Business Intelligence (BI) SSIS, SSAS, SSRS and ETL process using SQL Server SSMS and BIDS/SSDT and Excel• Skilled in data collection, data cleansing, data manipulation, data reconciliation and data migration under SQL Server 2008/2012/2016• Experienced in SQL Server data synchronization, disaster recovery and performance tuning for a highly available, efficient and secured database system• Analyzed key performance variables, optimized SQL and T-SQL queries, developed parameterized reports and dashboards with drill-down and drill-through reporting functionalities in SQL Server Reporting Services (SSRS)• Designed SSIS packages to extract, transform and load large dataset from multiple data sources (flat files, CSV, Excel, Access, SQL, Oracle and DB2)• Experienced in system development life cycle (SDLC), including planning, requirements gathering, designing (High Level, Functional and Detail Design), implementation, testing (Unit Testing, SIT and UAT), Production Deployment and maintenance• Experienced in Microsoft Excel advanced functions. Designed dashboards using VBA/macro and data analysis (Formulas, V-lookup, Pivot table, conditional format, text to column, array formula, string operations and trend analysis), created data visualizations to convey findings using Pie Charts, Bar Charts, Sparklines, Pivot chart, Histogram, Scatter plot and Trend line• Expertise in creation of Use Case Diagrams, Data Flow Diagrams and Business Process Diagrams using Microsoft Visio• Experienced in an Agile environment
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Senior Business Systems Analyst In Operation At Machine Learning Software Engineering Org. (Mlse)Amd Nov 2019 - Nov 2023Markham, Ontario, Canada• Generated Actuals Reports and Timesheets Compliance Reports, improved business process, enhance effectiveness, introduced reports automation using VBA macros, Excel VLookup and Pivot Tables, thus decreased the time of reports generating by 70% and increased the compliance rate from 80.2% to - 97.1% in 2020• Enhanced Budget Planning Data quality by ensuring data is synchronized within MLSE, increased the quality of input data for better forecasts, drived monthly forecasting activities, and submitted Project Based Accounting (PBA) data adhering to agile methodology• Facilitated the migration of timesheet system from CA Clarity Project Portfolio Manager (end-of-life) to HMS TimeControl. Provided business requirements, planned data migration, performed UAT, generated reports and provided feedback, provided training and support within MLSE• Forecasted material and boards ordering data, managed orders using Sample Management Systems (SMS) -
Technical Support OfficerDepartment Of National Defence Apr 2017 - Mar 2018Toronto, Canada Area• Installed, integrated, configured, monitored, tested and maintained hardware, software and peripherals, including using automated installations (i.e. Installshield, MSI, MST, MSP, Wise) and scripting (i.e. Batch, Kix32, VBScript, Powershell, WMI)• Managed hardware inventory of 800+ PC in Denison Armoury using inventory management software: HP OpenView AssetCenter• Identified and diagnosed hardware and software problems, researched for solutions, provided technical guidance, determined root causes, then recommended plans, policies and procedures to maximize system reliability• Coached new employees and shared subject matter expertise -
Business Systems AnalystRoyal Bank Of Canada Feb 2015 - Mar 2017Toronto, Canada AreaBusiness Systems Analyst (at Project Development, Technology & Operations)• Gathered business requirements. Collaborated with business units and technology partners using brainstorming, interviews, and workshops to perform current state analysis and gap analysis • Created high-level business requirements, translated into technical and functional specifications, established requirements traceability matrix• Managed User Acceptance Testing (UAT), participated in QA reviews, identified issues related to test case design• Contributed to project management activities, including scoping project efforts, estimating budget at various stages, creating roadmaps, identifying risks, and recommending mitigation measures• Improved data catalogues with SQL queries. Imported/Exported data between Excel spreadsheets and SQL databases• Developed business process workflow and wireframes/screen layouts/UI using Balsamiq and TechSmith Snagit -
It Support TechnicianHealth Canada Aug 2010 - Mar 2013Ottawa, Canada Area. Provided technical support on hardware, software, e-mail, internet and wireless device in Windows and Novell network environment. Installed, integrated, configured, monitored, tested and maintained hardware, software and peripherals for Windows based computers and laptops. Identified and diagnosed hardware and software problems, researched for solutions, provided technical guidance to clients and colleagues. Managed hardware and software inventory using inventory management software: HP OpenView AssetCenter -
Teaching AssistantUniversity Of Toronto Jan 2007 - Apr 2007. Provided academic and technical tutorials.
Dionne Wu Skills
Dionne Wu Education Details
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Information Systems Business Analysis Program, Analysis And Analytics Specialization (Postgraduate) -
Specialist In Digital Enterprise Management
Frequently Asked Questions about Dionne Wu
What is Dionne Wu's role at the current company?
Dionne Wu's current role is Data Analyst / Business Systems Analyst in Fortune 500 companies.
What is Dionne Wu's email address?
Dionne Wu's email address is dw****@****hoo.com
What schools did Dionne Wu attend?
Dionne Wu attended George Brown College, University Of Toronto.
What skills is Dionne Wu known for?
Dionne Wu has skills like Research, Project Management, Software Engineering, Social Media, Html, Analysis, Microsoft Office, Team Leadership, Web Design, Social Media Marketing, Social Networking, Web Development.
Not the Dionne Wu you were looking for?
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Dionne Wu
Content Creator, Event Coordinator With 10+Yrs Experience In Pr+Marketing CommunicationsTaipei City2ntu.edu.tw, z9-comms.com -
2hotmail.com, moh.gov.sg
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