Currently supporting the US Coast Guard Aviation Training Center's ISD requirements. My efforts have resulted in:100% reduction in data collection-to-reporting time by implementing Power Automate and Power BI.15% increase in survey usability by switching from Vovici to MS Forms.83% reduction in instructor/student guide creation time by utilizing ChatGPT to write PowerShell script.

Contributed to ongoing efforts to translate previously in-person lectures into self-paced elearning courses. My performance during the internship resulted in my being recommended for a full-time paid position. Results included delivering mixed modality instructional materials 3-4 weeks ahead of projected schedules and increasing the functionality and multi-device compatibility of Storyline 360 courses from 75% to 100%.

Co-pioneered virtual exhibit hall service, thus initiating the ILC's first commercial service and increasing organizational income. Also developed training courses and created buy-in for the Meta Quest VR headset and compatible LTIs such as Labster UbiSim. Prepared comprehensive performance analysis reports and implemented recommendations, resulting in a 30% improvement in learner satisfaction of existing courses and increasing accessibility of instructional materials from 65% to 100%. Identified best practices for new equipment, including Vaddio system, Wacom tablet, and lightboard.

Led organizational effectiveness studies and performance/needs analyses resulting in:15% increased in productivity 10% increase in employee satisfaction25% increase in office space efficiencyAlso instructed students on MLA, APA, CMS, and IEEE writing styles.

Developed and administered lessons; developed, administered, and graded assessments; maintained/managed documentation and academic records for 80 students per semester. Facilitated online portion of classes and troubleshot Sakai and VoiceThread for uninterrupted delivery. Facilitated readings for Stokes Creative Writing Center and increased attendance by 10% by creating maintaining the Center's Facebook page.