Michael Dy Email & Phone Number

Bolingbrook, Illinois, United States

Bolingbrook, Illinois, United States

• Developed multiple production KPI dashboards to calculate highest running defect issues and calculate product yield data by automating data wrangling and cleaning with VBA, constructing complex and dynamic Excel.
• Built a Work Order Ticketing system for the Materials Science Lab with MS Excel VBA to organize report requests and manage technicians’ workloads by creating a file database, writing file interaction scripts to read.
• Updated the manufacturing change request process to improve user satisfaction and increase document control by developing a multi-user system, creating a new interactive change request form, and automating data.
• Constructed an automated report accessor and formatter to streamline KPI reporting times and save engineering resources by automating data fetching, data filtering, and file accessing which reduced engineering report.
• Refined product specification documents to clarify product acceptability, reduce NCR disposition time, and raise quality expectations on the manufacturing floor.

Urbana, Illinois, United States

• Tier 1 Tech. Consultant (University of Illinois at Urbana-Champaign)Aug. 2019 – May 2022Urbana, IL
• Maintained a welcoming and respectful work environment for students by supervising university computer labs and cleaning computers and workstations periodically
• Troubleshot printers and printing issues for university students and faculty by empathizing with their concerns and aiding them in using university websites
• Assisted students and faculty to navigate university websites by presenting the procedural steps both visually and verbally