Tim Dykes Email & Phone Number

Kansas City, Mo, Us

A highly experienced Advanced Program/Project manager that deliver results looking for an organization that wants a high-caliber individual to take their company to the next level. A dynamic people expert, leader program/project manager with 16+ years of excellence and exceeding expectations. An effective, results-driven professional with strong client-centric skills goal-oriented expert, consistently demonstrating the capability to manage multiple complex projects simultaneously.Experience in many facets of the IT project management including developing new procedures and processes, new technology design, capital equipment acquisitions, installations, testing and quality assurance, standards development, and security controls.PROFESSIONAL ATTRIBUTESStrategic planning Stakeholder Collaboration Continuous improvementPMI PMP Certification Enterprise-level projects SDLCAgile/Scrum Business case development Project Plan developmentCross-functional teams Scope & risk management Vendor managementLead virtual-teams Strong interpersonal skills Jira

Overland Park, Kansas, Us

I was regularly assigned the high visibility and technically complex projects due to my unique ability to manage personalities while building the team and not settling for less than excellence.• Manage multiple enterprise level projects at a time ranging from thousands of dollars to millions while meeting/exceeding the project scope, cost and quality. • Effectively managed relationships of 25+ between IT, vendors and other internal resources. • Have been recognized as a leader in every project and role taken on, with a vast knowledge base of all network infrastructure, call center and routing changes. • 15 years leading virtual teams in the US and around the world• Viewed as an expert in building relationships with internal and external stakeholders, along with developing talent and leading by example.• Results-driven professional with strong client-centric skills• Efficiently synthesize project information and accurately establish project scope• Successfully manage and control budgets up to $60 mil• Develop good working relationships with stakeholders at all levels to build consensus and set project costs and productivity benchmarks• Proven quality assurance, risk management and change management expertise solving critical issues in a time-sensitive environment• Vast experience in process development and improvement and application development methodologies

Overland Park, Kansas, Us

I was the program manager responsible for a multi-million dollar/multi-year project. I managed an internal core team of 8 technical & project professionals and of an extended team 20+ including multiple vendors. I was responsible for leading the team to develop the business case and associated vendor scope to ensure that the company and project goals are met. I managed the project scope with internal groups and external vendors. I also managed internal and external projects in which I coordinated all activity between the client, the local office and technicians. I managed the relationship between the client and Sprint to ensure that all expectations are understood and met in the timeframe agreed upon. I managed the projects to ensure that the budget, quality and cost are controlled and strive to exceed customer expectations. I facilitated all meetings to make certain that all-technical requirements and call flow analysis is complete and approved by the customer prior to installation of hardware/software.

Overland Park, Kansas, Us

I managed primarily external projects in which I coordinated all activity between the client, the local office and technicians. I managed the relationship between the client and Sprint to ensure that all expectations are understood and met in the timeframe agreed upon. I managed the projects to ensure that the budget, quality and cost are controlled and strive to exceed customer expectations. I facilitated all meetings to make certain that all-technical requirements and call flow analysis is complete and approved by the customer prior to installation of hardware/software. Provided pre, during and post installation support to all clients. Prepared professional documentation for presentations to customer executives and management to define Telephony and Computer Integration that would be supplied by Sprint upon contract execution. Prepared Scope of Work documents that recommended a specific solutions and level of effort.

Norwalk, Ct, Us

New York, New York, Us

Bachelor'S Degree, Business Administration And Management

Associate Of Science (A.S.), Banking & Finance