Dylan Belcher Email & Phone Number

Knoxville, Tn, Us

Knoxville, Tennessee, United States

Job responsibilities summary - Assist attorneys and staff with helpdesk issues, manage work accounts and devices,configure MDM and MFA on end user devices, assist with DMS for end users, image devices, some incident response, set up meetings for board rooms, and record work in ticket system are thefocus of the job. Tools for the job include AD, Azure, O365 Admin, Teams Admin, iManage DMS admin console, SCCM, Exchange Online, Exchange On-Prem, and ManageEngine

Knoxville, Tennessee, United States

Job responsibilities summary - Contract includes assisting employees with various companies under the umbrella of Berkshire Hathaway Energy company. Specifically, job included utilizing the Remedy ticketing system, analyzing and resolving end user issues within a shorter time frame, access management, and a wide range of desktop support troubleshooting. 40 hour work week.

Knoxville, Tennessee, United States

Job responsibilities summary - Contracts were all desktop support roles. A wide range of desktop support skillset was included, along with project management, security planning, asset management, and some network management. Locations were TeamHealth, University of Tennessee Medical Center, and University of Tennessee. 40 hour work week with overtime.

Knoxville, Tennessee, United States

Job responsibilities summary - Security analyst work consisted of reviewing network traffic, using a variety of SIEM tools to analyze logs, work ticket systems, perform some malware analysis, and provide incident response for multiple clients. 40 hour work week plus overtime.

Knoxville, Tennessee, United States

Job responsibilities summary - Assist senior living locations, rental complexes, and corporate offices in a wide range of desktop support issues, manage and image workstations, implement new ideas for the company, create help guides for employees, and respond to some network security threats. Notable project was configuring cloud print through company’s Azure tenant. Cayzu ticket system was utilized for completing tasks. 40 hour work week plus overtime.

Asheville, North Carolina Area

Job duties include IT desktop related work, and troubleshooting user's devices within a timely manner. In most cases this position requires one to work under pressure, and troubleshoot or help manage a device within a fifteen minute window. Other duties include retail related work and excellent customer service.

Asheville, North Carolina Area

Job duties include IT desktop related work, and troubleshooting user's devices within a timely manner. In most cases this position requires one to work under pressure, and troubleshoot or help manage a device within a fifteen minute window. Other duties include retail related work and excellent customer service.