Dylan Bottoms Email & Phone Number

Raleigh, North Carolina, United States

Our group specializes in providing our clients with platinum level Epic, Kronos, JD Edwards, Lawson, MS Dynamics, Salesforce, SAP, and Workday professional consultants. We can help to provide focused solutions by servicing clients' functional and technical contract/consulting needs by providing a one-source solution2022 marked Surety Systems twentieth consecutive year of growth in successful ERP projects, new & repeat customers and revenue. We attribute that success to our unique structure, built on delivering world-class solutions focused on JD Edwards, Lawson, Kronos, SAP, Workday, and HL7 Interface Development. We employ hundreds of consultants with unique qualifications, and Surety has developed a reputation for completing projects on time and under budget, the first time.

Blowing Rock, North Carolina, United States

- Greet customers with excitement and enthusiasm as they walk in the door- Explain ticket packages and assist them with finding the package that best suits their needs- Upsell tickets to include various attractions and increase sales- Provide exceptional customer service to ensure repeat business and referrals - Verify that each guest has signed and completed the required insurance waivers - Process cash and credit transactions and adhere to strict cash handling policies between the various attractions and gift shop- Strategize new ways to increase per visitor spending by changing pitch, packages, etc.- Design new ticket packages or custom deals during holidays to increase sales- Prioritize customer satisfaction

Blowing Rock, North Carolina, United States

- Published schedules for all employees weekly, ensuring all shifts are filled and everyone gets desired hours- Acted as social media manager- Assisted in hiring, interviewing and on-boarding process of employees- Inserted new inventory and prices into register system- Planned and prepared birthday parties, bachelor parties, and school group/camp reservations- Created graphics for social media posts - Guide guests through the “NC Gravitational Anomaly” in one of Western NC premier tourist hotspots- Serve as museum docent in Daugherty House providing history and facts to keep guests engaged - Provide lessons on throwing a tomahawk and throwing knives for guests of all ages - Ensure all safety protocols and policies are followed at all times- Assist riders on mechanical bull riding attraction promoting the new attraction to guests- Adjust difficulty of various activities to the experience and skills of each guest - Set up, maintain, and clean Gem Mine attraction

Dallas, Texas, United States

- Door to door sales in highly competitive market- Prepare proposals, quotes, and contracts for potential customers based on individual needs and circumstances.- Closed deals and solidified customer decisions with enthusiasm and reassurance- Negotiate contracts on the spot to benefit both customer and company- Record and schedule appointments into software system- Answered questions about service features and benefits