Dylan Chen Email and Phone Number

End-to-end demand & supply planning and S&OP management.Mulitiple channels from Department Store, distributor, special beauty to online business of Tmall, tiktok, JD, VIP etc.Cross brand experience, Clinique, Origins, Tom Ford, Glamglow, Dr. Jart+, etc.

1) S&OP and Demand Planning- Act as the supply chain interface to commercial team. Drive Integrated and standard S&OP monthly process for the category; Create and maintain high quality demand plans via ERP/SAP system and accurate analysis.2) Initiative Planning- Lead new initiative product launch operations including HP license registration tracking, demand forecasting, pipe inventory readiness, logistics coordination, etc. 3) Cost Management– Manage logistics expense. Drive loss analysis and execute cost saving projects. 4) Logistics Operation supervision - Manage Cosmetics and Fragrance product physical distribution in China via 3PL’s, across Importation/ Customs clearance, Artwork/ Chinese label, Warehousing and Transportation; 5) Supply Issue Handling- In case of supply chain exceptions, work with all related supply chain functions (Global plant/DC, regional supply, local functions) to identify/execute possible solutions.6) Department Store supply chain- Mange Department Store product flow, both physical and information; improve Inventory record accuracy and reduce shelf OOS. 7) Customer collaboration Service- Drive customer service & satisfaction, anticipate customer requirements and maintain good relationships across channels of KA, Wholesaler and Distributors;8) Inventory management - inventory strategy decision and daily control; Drive actions to reduce Non-performing inventory and scrapping costs; 9) Projects- Supply chain projects during Anna Sui brand divestiture, Sales model change, etc. 10) KPI’s- Deliver scorecard: Order Fill Rate, On-time Delivery, Inventory/Excess, logistics Costs.

1) Facility Start Up- Production engineer of Hangzhou new ASU facility start-up; 2) Production- Responsible for product line daily operation, optimization and troubleshooting; Lead collaboration with plant engineering/ maintenance team to ensure plant production reliability; 3) Organization- Develop and manage a 12-staff operation team for ASU facility plant; 4) HSEQ- Responsible for plant HSE&Q control and registered as Fire protection & Dangerous goods management.5) Act as pioneer to set up a new National Operations Control Center; Develop daily end-to-end plans including production, logistics and sales for Liquid products;6) Demand planning- Establish correct planning process in response to market needs whilst maximizing service levels and optimizing stocks/costs, covering 14 plants’ production coordination; 7) Cost/Process Efficiency- Lead efficiency analysis and cost optimization projects.