IT Specialist Application Software/INET1. Serves as a principal expert and the authoritative source for software application development providing project leadership to lower-graded specialists. Provides technical guidance for application analysis and programming to internal and external contacts. Coordinates studies and plans with other technical personnel in the directorate. Recommends specific requirements for new application development and improvements to current applications… Show more IT Specialist Application Software/INET1. Serves as a principal expert and the authoritative source for software application development providing project leadership to lower-graded specialists. Provides technical guidance for application analysis and programming to internal and external contacts. Coordinates studies and plans with other technical personnel in the directorate. Recommends specific requirements for new application development and improvements to current applications. Determines overall technical design and structure of websites and web-based applications. Ensures security standards are met. Anticipates problems, researches trends in system needs, and determines when new or additional hardware/software is required.2. Determines feasibility of the requested applications. Plans, coordinates and accomplishes studies to identify need for new stand-alone and web-based application requirements. Determines specifications, equipment and facilities necessary to develop, modify, and implement needed applications. Designs, develops, implements, monitors, and maintains stand-alone and web-based applications using software engineering techniques. Develops work plans, program logic, special instructions, and detailed flow charts covering processes and application needs. Assures software and systems quality and functionality. Ensures involvement of customer and management throughout the development process. Works with customers to test applications and ensure desired functionality is attained. Performs application maintenance.3. Analyzes National Guard Bureau (NGB), agency and locally developed standard/stovepipe systems to determine needed additions. Develops new applications using software- engineering techniques that enhance existing stovepipe systems.Attends conferences and seminars that deal with Software Engineering and application development. Show less

• Plan, schedule and install new hardware, OS and applications software• Implement security procedures and tools• Manage accounts, network rights and access to systems and equipment• Ensures the rigorous application of information security/ cybersecurity policies principles and practices in the delivery of systems administration services • Resolves hardware/software interface and interoperability problems• Ensures system availability, functionality, integrity, and… Show more • Plan, schedule and install new hardware, OS and applications software• Implement security procedures and tools• Manage accounts, network rights and access to systems and equipment• Ensures the rigorous application of information security/ cybersecurity policies principles and practices in the delivery of systems administration services • Resolves hardware/software interface and interoperability problems• Ensures system availability, functionality, integrity, and efficiency• Maintains system configuration• Manage the installation and integration of system fixes, updates, and enhancements• Provide installation and support services for Microsoft operating systems (server & workstation, Sharepoint, Active Directory, Structured Language Query (SQL), Integrated Information Systems (IIS) and other emerging technologies• Work within teams to ensure desired results are achieved and timely accomplishment of the work set forth by established milestones and guidelines• Provides advice and guidelines on policies, work methods, and deadlines for completion• Install, patch, and troubleshoot all systems connected to the Storage Area Network (SAN) Show less

Manage and grow business for Stitches Marine Canvas & Upholstery and Marlin Marine Electronics divisions.

Inform and consult Architecture, Engineering and Construction firms on software products and services. Manage existing customer accounts, and develop relationships to form new customers.

Nurture customers along the sales process, learn Autodesk products and terminology and learn internal operations.

I developed customer service and communication skills at a high volume high speed, destination restaurant. I assisted customers and coworkers and worked as a team. Also developed some leadership skills, when helping assistants and coworkers in completing their duties.