Dylan Dalonos Email & Phone Number

London

Achieved 5% - 20% above the daily target of the store through upselling and gift card purchases.Served as a role model for staff by demonstrating professionalism, integrity, and dedication to excellence in all tasks and interactions.Incorporated maths and computer knowledge for banking operations such as opening and closing the cash desk, and handling the safe float.

London Area, United Kingdom

London, England, United Kingdom

Communicated effectively with 2-3 teams daily in the restaurant including Chefs, Front of house and Operation ManagersExecuted strategies to prioritise and enhance the overall customer journey, ensuring seamless interactions and satisfaction at every touchpointMaintained strict adherence to health and safety protocols while handling and serving a variety of food and beverages, ensuring the highest standards of hygiene and cleanliness at all times.Exhibited exceptional proficiency in time management, adeptly handling tasks and priorities simultaneously, tasks including “Flipping tables” to meet deadlines.Managerial Responsibilities:Strategic planning and forecasting techniques to anticipate peak times, special events, and fluctuations in customer demand, optimising staffing resources accordingly.Implemented an extra food quality assurance in collaboration with the head chef to prepare for service.Developed a training program for team members in bartending and service procedures.Managed restaurant stock and supplies by overseeing inventory levels and minimising waste.

Learned a beverage menu of 30+ drinks and the origins for a foundation of knowledge for customers.Tailored orders for customers ensuring the specific dietary requirements were met with care.Interacted with customers in a positive manner and followed “steps of service” protocols.Maintained a high level of academic performance, gaining admission to a preferred university.

London, United Kingdom

Supported with administrative tasks.Using Microsoft Office for informative and visually appealing booklets, ensuring clarity and professionalism in content presentation.Prepared and assembled materials for informing clients about surgeries and procedures.

Bachelor Of Engineering - Be, Civil Engineering

Activities and Societies: Basketball Team, Filipino Society, Korean Society

Bachelor'S Degree, Accounting And Finance

Bachelor Of Engineering - Be, Civil Engineering