Dylan Faust Email & Phone Number

Birmingham, Alabama

Leeds, Alabama

• Assist in the overseeing of the daily functions of a store operation to include – selling, recruiting, store set up, maintenance and inventory control. Competency in team-building, negotiating and influencing skills.
• Actively monitor and implement a comprehensive sales plan delivering exceptional customer service and superior sales results by assisting customers with products tailored to their lifestyle
• Direct and supervise employees engaged in sales, inventory-taking, and reconciling cash receipts
• Maintain extensive customer and store files to enhance customer experience
• Supervise the sales floor to enhance company sales goals
• Administer, maintain, and track daily records of all transactions to evaluate sales goals

Hoover, Alabama

• A comprehensive position which includes verbal communication with customers in person and via telephone, interpreting customers wants into sales, keeping detailed bank records, achieving a set sales goal per week.
• Ensured registers were accurately balanced each morning and night
• Maintained an ideal selling environment by ensuring all displays were neatly displayed and store was kept in pristine shape
• Kept bank work neat, organized, up-to-date, and accurate to promote store organization
• Promoted a viable selling atmosphere by ensuring excellent customer service delivery by matching the customer with the perfect product
• Experience with handling and processing customer orders over the phone

Birmingham, Alabama Area

• Ensure the delivery of world-class customer service, brand recognition, effective/accurate merchandising, inventory control, and maintenance of financial records
• Routinely recognized by management excellent customer service by averaging a 100 on secret shop evaluations
• Proactively managed stock levels in accordance with trends to ensure stock levels were compatible with sales demands and Quality Assurance guidelines, also to avoid out of stocks/overstocks/dated product
• Identified and executed external selling opportunities that included, but were not limited to, business-to-business contacts and outside sales networking, developing special order business
• Provide leadership and training to other associates in "up-selling" customers to maximize sales potential
• Ensures proper sales promotional set-up of store and maintenance of sales floor and stockroom to create a neat and well presented store