Dylan Faust Email & Phone Number

Birmingham, Alabama

Leeds, Alabama

Assist in the overseeing of the daily functions of a store operation to include – selling, recruiting, store set up, maintenance and inventory control. Competency in team-building, negotiating and influencing skills, organizational skills, and problem-solving• Actively monitor and implement a comprehensive sales plan delivering exceptional customer service and superior sales results by assisting customers with products tailored to their lifestyle• Direct and supervise employees engaged in sales, inventory-taking, and reconciling cash receipts• Maintain extensive customer and store files to enhance customer experience• Supervise the sales floor to enhance company sales goals• Administer, maintain, and track daily records of all transactions to evaluate sales goals• Train staff to deliver outstanding customer service and encourage repeat business• Superior ability to engage with customers, corporate, and other employees in a variety of platforms including in-person, written, and telephone • Assume responsibilities of store manager in their absence

Hoover, Alabama

A comprehensive position which includes verbal communication with customers in person and via telephone, interpreting customers wants into sales, keeping detailed bank records, achieving a set sales goal per week, coordinating with other salespeople for availability • Ensured registers were accurately balanced each morning and night• Maintained an ideal selling environment by ensuring all displays were neatly displayed and store was kept in pristine shape• Kept bank work neat, organized, up-to-date, and accurate to promote store organization• Promoted a viable selling atmosphere by ensuring excellent customer service delivery by matching the customer with the perfect product• Experience with handling and processing customer orders over the phone• Accurately counted product in store daily to deter theft and maintain correct inventory control

Birmingham, Alabama Area

Ensure the delivery of world-class customer service, brand recognition, effective/accurate merchandising, inventory control, and maintenance of financial records• Routinely recognized by management excellent customer service by averaging a 100 on secret shop evaluations• Proactively managed stock levels in accordance with trends to ensure stock levels were compatible with sales demands and Quality Assurance guidelines, also to avoid out of stocks/overstocks/dated product• Identified and executed external selling opportunities that included, but were not limited to, business-to-business contacts and outside sales networking, developing special order business • Provide leadership and training to other associates in "up-selling" customers to maximize sales potential• Ensures proper sales promotional set-up of store and maintenance of sales floor and stockroom to create a neat and well presented store• Prepare and process orders in-person and by telephone • Assisted customers with selections by providing samples and an interactive forum in which customers can ask for recommendations on products to pair with a variety of foods and drinks for a wide range of events and occasions • Empowered by store manager on several occasions to recruit, train, and coach new and existing staff members and manage all aspects of shift operations of the store, including sales, service, and training• Experience with cash and currency management and financial recordkeeping, including banking deposits