Hello, I am Dylan,I consider myself an expert in project management, providing excellent customer service, and enhancing company efficiency. As the Chief Operating Officer and Co-Founder of Yohavo, I am dedicated to simplifying lottery ticket purchases and supporting local businesses through our innovative mobile app.Thank you for taking the time to look through my profile! I am a results-driven and accomplished professional skilled in submittal approvals, contract negotiations, and analyzing billing, final payments, and order completion procedures.In addition to these talents, I have extensive experience managing high-profile teams and providing staff training and counseling. I excel at product positioning, establishing a strategic roadmap from development to launch, resolving challenging difficulties, and adhering to stated norms and regulations. I am an excellent communicator, capable of sustaining professional relationships at all levels.Some areas where I truly excel include:- Budgeting & Cost Reduction- Continuous Process Improvements- Operational Excellence- Change Management- Performance Optimization- Team Building & Development- Cross-Functional Collaboration- Problem Analysis & Issue ResolutionAs a reliable multi-tasker, I have excellent organizational skills and strong attention to detail, coupled with a service-driven attitude to work under pressure. I am a logical and critical thinker, proficient in developing, implementing, and maintaining plans and methodologies. I am detail-oriented, customer-centric, and a great problem solver, consistently employing quality standards and controls in the process.Please feel free to contact me at dylfrank2001@gmail.com with any thoughts, comments, or questions about my work. I’m always interested in making new professional acquaintances!
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Emergency Room TechnicianProvidencePortland, Or, Us -
Co-Founder And Chief Operating OfficerYohavo Mar 2024 - PresentUnited StatesYohavo is a user-friendly mobile app that simplifies lottery ticket purchases, ensuring convenience and accessibility for users while supporting local businesses through strategic partnerships.
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Customer Experience ManagerBluecrew Aug 2020 - Apr 2024Dallas, Texas, United StatesI organize meetings and activities while working with coworkers to provide relevant information to upper management. Another one of the primary jobs is to handle a variety of administrative tasks, such as onboarding and interviewing for a variety of internal and external employment roles by exhibiting great managing qualities.A small selection of the achievements for this section includes:• Directed portfolios of 15+ clients and ~300+ staff members for advising, engagement, and advocacy while acting as the focal point of contact.• Utilized multiple software, such as Slack, Looker, Metabase, Google Suites, SaaS, and Intercom to offer exemplary customer experience.• Offered coaching and guidance to clients related to improving corporate progress by utilizing customer data.• Assisted key partners by employing data-driven approaches for preparing quarterly business appraisals. -
High Touch Support CoordinatorBluecrew Sep 2023 - Feb 2024Portland, Oregon, United States -
Assistant General ManagerMcdonald'S Jan 2020 - Aug 2020Temecula, California, United StatesWhile working as an Assistant General Manager, I was managing overalloperational activities by coordinating with GM to effectively executeassigned tasks. I served as People Manager to prepare schedules, delivertraining, and update business records by leveraging strong administrativeskills. Another responsibility I had was to devise new and innovativetraining procedures by designing SOP's and checklists.The achievements for this role were:• Oversaw inventory levels and assisted in revamping and improvingefficiency of low-performing team by exhibiting effective leadershipaptitude.• Improved employee retention rate by providing incentives and more vigorous/ supple schedule system to employees in coordination with highermanagement.
Dylan Frank Education Details
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Organizational Leadership (Project Management)
Frequently Asked Questions about Dylan Frank
What company does Dylan Frank work for?
Dylan Frank works for Providence
What is Dylan Frank's role at the current company?
Dylan Frank's current role is Emergency Room Technician.
What schools did Dylan Frank attend?
Dylan Frank attended Arizona State University.
Not the Dylan Frank you were looking for?
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Dylan Frank
Lawrence Livermore National Laboratory | Nuclear Engineering Student At Texas A&M UniversityBryan, Tx -
3gmail.com, accenture.com, accenture.com
1 (312) 8XXXXXXX
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Dylan Frank
New York, Ny -
Dylan Frank
Fsu Bs Finance Undergraduate | Small Business Owner | Financial Coach | Aspiring Management ConsultantTallahassee, Fl
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