Beauty Consultant | Sulwhasoo
At Sulwhasoo, I worked as a beauty consultant and took up many roles including customer service, stock management, cleaning the store, cashiering, interpersonal and internal communication.My experience at Sulwhasoo acquired me with a multitude of knowledge that I would not have gained elsewhere, under the guidance of my amazing colleagues I picked up product knowledge and sales techniques quickly. I learnt retail skills such as upselling techniques, maintaining professionalism in customer interactions and starting small talks with the customer. Apart from retail related skills, I realised the significance of remaining calm, in various instances that had the potential to escalate but, thankfully, did not as I managed to stay calm and collected.