As a well rounded customer service professional with over 10 years of experience, I have developed a deep understanding of the importance of fostering strong relationships with clients and providing exceptional support. My career has been dedicated to ensuring customer satisfaction and enhancing the overall customer experience through effective communication, problem-solving, and a proactive approach to service. My expertise span multiple industries, allowing me to adapt quickly and efficiently to different environments and customer needs.I am passionate about leveraging my extensive experience to contribute to a team that values customer-centric strategies and continuous improvement. I am committed to providing the best service and looking forward to new challenges that will allow me to further develop my skills and make a meaningful impact.
Filipa’S At Lord’S Cricket Ground
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General ManagerFilipa’S At Lord’S Cricket GroundLondon, Gb
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Brand Ambassador + RiggerN2O Dec 2021 - Mar 2024London, England, United KingdomBrand ambassador representing multiple brands via face to face interactions.Pro actively engaging to drive interactions and promote brand messages that align with the company values.Presenting key messages and information to promote products. Liaising with clients and management to deliver high quality engagement and successful events.Rigging and de rigging structures for the daily event. -
Event ManagerBat Sep 2021 - May 2022Portsmouth, England, United KingdomLeading a team to deliver a sampling and data capture event in a large and popular venue.Liaising with venue managers and other staff to build rapport and develop good relationships to promote continuing events.Responsible for completing reports and implementing innovative ideas to increase consumer interactions. -
Team LeaderElevate Global Nov 2020 - Mar 2021London Area, United KingdomUK Government Haulier Outreach Project (Department of Transport)Worked as a Team leader at an information and advice site.Led a team of 3 people and provided advice and guidance on behalf of the UK department of transport.My main role was to proactively engage hauliers and inform them of the correct documentation and permits required for travelling to the EU. -
Sales ManagerAndy Biggs Watersports Jul 2015 - Sep 2019Portsmouth, England, United KingdomProvided in depth product advice and information to assist in customer purchases.Website editing and the building and developing of a E-Commerce Wordpress site for the company. Creating graphics and editing photos using photoshop. Worked in a fast paced and under pressure environment to process high volumes of sales.
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Tour Guide- Activity LeaderKingswood Learning And Leisure Group Ltd Jan 2015 - Apr 2015FranceWorked as an activity leader in the running of outdoor and adventure activities.Responsible for the upkeep and updating of the schools timetable.Tailored my approach and the services provided dependant on the age group of the pupils. multiple in-depth tours of French cities and WW1 battlefields to large groups, which required a high level of empathy and sensitivity.
Dylan Heathcote Education Details
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Geography, Geology, Environmental Science
Frequently Asked Questions about Dylan Heathcote
What company does Dylan Heathcote work for?
Dylan Heathcote works for Filipa’s At Lord’s Cricket Ground
What is Dylan Heathcote's role at the current company?
Dylan Heathcote's current role is General Manager.
What schools did Dylan Heathcote attend?
Dylan Heathcote attended Havant & South Downs College.
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Dylan Heathcote
Isip Lead Research Software Engineer | Temple Mathematics Tutor | Math Club Secretary | Data Science Student, Temple University Main CampusTelford, Pa -
Dylan Heathcote
Amzjoy Ceo: Elevating Amazon Sellers With Proven Seo, Ppc, And Design Strategies | Simplifying Brand GrowthAmherstburg, On -
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