Clear Brew is an eco-led professional beer line cleaning company that has been operating from its base in Cornwall for the best part of a decade, with branches located all around England, Scotland and Wales. We provide a regular professional dedicated beer line cleaning service to the licensed trade, including; public houses, social clubs, sports clubs, holiday parks, hotels and just about anywhere that has a traditional bar. As part of our green policy we aim to continually look at new ways to lessen our impact on the environment. Our machinery is eco-friendly and 100% energy efficient. All the chemicals we use are non-caustic and alkaline based.http://www.clearbrew.co.uk/franchises/franchised/beer-line-cleaning-in-gloucester/

Extensive, first-class experience in varied Telco billing systems and general IT utilities and servers. Proven analytic and practical skills in design, development, configuration, production support/management and release management across fields of Telco mediation, provisioning, rating, interconnect, billing and interfaces in post and pre-paid billing solutions. General IT skills in programming, networking, desktop and server systems administration, processes, customer support, management, reporting, accounting, service agreements and sales:Release Management• Processes & Systems Improvement• Documentation & Approvals• Reporting & Presentation• Package & deployment quality• Environment Planning• Tracking Systems• Project Management migration and fixed-line, data or mobile CRs• Team Manager: Billing Development Team Manager (Delivery Manager)Technical Writing• I have authored technical documentation at many levels: Change Requests,• High and Low Level Documents and Specifications,• Release Notes, Management Reports and Installation Instructions.• My English is excellent and my writing skills are superlative.Technical Management• Service Product and Technical Support Management• Team Management• Vendor Management• Process DefinitionBusiness Management• Company Management• Office Management• Customer Support and Billing ManagementSystems & Environment• Windows, UNIX (HP-UX, Solaris, Tru64, SCO & Linux), BSD, Macintosh OS• Network fundamentals (Novell, Cisco & Lucent)Programming Technologies• SQL Server, MySQL, PL/SQL• Python, Perl, PHP, JavaScript, HTML, HTML5, CSS3, jSON, AJAX, jQuery• C, C++, Java, Visual Basic• iOS & OS X Programming: Objective C, Xcode and Apple Framework• EPM, XMLBilling Systems• BSCS (v5.2 to iX), Singl.eView, Portal Infranet, DOC1, ICS and PowerBill (Enterprise custom billing interface)

Financial Technology Consultant, Software Development and Data Warehousing, Technical Release & Environment Managemento Tallinex MT4 - MQL consultancy, development and supporto HEASARC (NASA) - Data warehousing & security management consultancy (CPF)o Professional Application and Gaming development - UDK3, Unity and OpenMWo Design and manage the continuous integration and release processo Implement methodologies to coordinate release management across the development teamso Optimise the company’s integration and release strategieso Automate the development, build, QA and release processes and working with automation scriptso Researching problems and developing solutionso Follows QA processes for project and peer reviewso Prepares and contributes to user and technical documentationo Maintain Release and Installation Noteso The full systems development life cycleo Product functionalityo Developing technical expertise with the application and development toolso Demonstrating technical knowledge in software development methodologies and designo Building an awareness of business issues and the impact on project planso Other duties as assigned

Technical Writing: Technical Manual, Documentation and Process design and writing. Currently employed in Telecommunications and IT sector, but have larger overall understanding of Electronic Engineering, in addition to IT.Web Design and Application Development:o HTML, CSS, Javascript, PHP, XML, jSON, AJAX, jQuery, HTML5 + CSS3o Responsive Web Design: CSS3 media queries, Google’s HTML5Shiv JavaScript, CSS rules specifically for IE, and image slicing/optimization in Photoshopo Dynamic Website Design: MySQL, PHP and JavaScripto Web Programming with Python: Python, from online databases to complete websites, XML and implementing and working with Djangoo PSD to HTML5/CSS3: PSD conversion into usable, and valid HTML5 and CSS3 websiteso Semantic HTML and CSSo iOS and Mac OS X Programming: Objective C, Xcode and Apple Frameworko Java: object-oriented programmingGeneral Technology Specialist: General and varied "Sharp-Point" IT troubleshooting services.Current projects:o Ubuntu development, architecture and documentation.o iOS and OS X development and documentation programo Indie game development and documentationo Web development and online documentation program

Change Request Planning and Ericsson Development Contractor Team Manager;o Responsible for all Billing (BSCS) Development Change Request (CR) planning.o Assess, plan, track and update CR plans according to business marketing and technology requirements in line with aggressive launch timelines in a wildly dynamic market environment. Being able to reassess and plan CRs according to changing requirements and timelines.o Plan and update defect fix, updated designs and production issue plans that require developer intervention.o Create custom tools using MS Access and Excel to provide CR projections and plans to Release Management, Project Office and Business entities.o Maintain records of CR planning and delivery and provide reports of the same to Management.o Responsible for CR quality and for providing resources to Testing and Production Application Support teams for defects.o Liaise with Architecture and Design Team, Testing Team, Project Office, Production Application Support and various Business units on all matters, including but not limited to; delivery timelines and quality, technical design issues, business design clarity, testing approach and special considerations, timeline restrictions and dependencies and defect management.o Responsible for a team of 10 contracted developers and task assignment based on appropriate skill, experience and bandwidth.o Responsible for the overall performance of the Ericsson Development team and for maintaining the impetus and sense of urgency for CR delivery.o Keep meticulous records of staff attendance, leave time and overtime.o Handle general staff queries, grievances and issues in alignment with Ericsson and Du company policies.o Responsible for the handover of all responsibilities and tasks to outsourced team.

Release Management;o Responsible for BSCS, ICS, DOC1, PowerBill, Siebel (CRM), EAI, IN, DWH, Mediation and Web self-care Technology Streams planning and deployments to Test, Training and Production environments.o Responsible for package quality for any of the Streams above in any environment.o Deployment planning for these Streams in SIT/UAT, FUT and Production.o Responsible for required documentation and authority for downtime in Production: Release Notes, Requests for Change, Work Orders, Design documents and Test-books.o Responsible for handover sessions and documentation to Operations teams.o Responsible for required materials and test-plan for post-deployment sanity and functionality tests.o On-site or on-call development resources and escalation matrix organisation and communication.o Escalation point for Production deployment and post-deployment errors or instability.o Environment planning, control and maintenance for SIT/UAT and Training environments.o Maintenance of bug tracking software (Bugzilla) for Packaging and Release Management purposes.o Test plans and resource allocation for vendor releases.o Documentation of and Process planning for Package and Release improvement.o Liaison with all Technology Streams, Quality Control, Development, Business Project Managers, Operations and Senior Management for Release/Package Management and Process purposes.o Tracking, Reporting and Dashboards to Senior management.

Production Support Management;o Escalation point for production defects, information requests and performance or stability issues.o Liaison with Operations, Business Stakeholders, Development and Quality Assurance to identify, fix and deploy Production environment bugs, stability or performance enhancements.o Control of Development resources and task assignment.o Process control, enhancement and design.o Maintenance of bug tracking software (Bugzilla).o Documentation and reporting.Deputy Quality and Delivery Assurance Manager:o Management of all billing development and production support resourceso Resource planningo Process enhancement, auditing and creationo System update and upgrade, network and server planningo Bill cycle planning and approvalo Business liaison for all IT departments.o Documentation and reportingTechnical Change Requests:o Meetings for Tech-specific change requestso Specification, validation and quality control of Tech CRso Final submission to project office of Tech CRsProject Managemento Certain Fixed-line, Mobile and Data change projectso Migrations within BSCS iX to specific releases (8 total projects)

Singl.eView 5 support and maintenance of Singl.eView Convergent Billing, Customer Management and related billing systems in production, test, development and training environments.Convergent Billing & Customer Management:o Configuration in EPM, Perl, XML & PL/SQL (CB).o Configuration in CM Admin & CM Configuration.o Implementation of new products, releases and server management (CB/CM).o Responsible for production, test, development and training environments.o Release management (CB/CM).o Task scheduling (bill run, rating, direct debits, etc.).o Troubleshooting and fixing of defects in CB/CM and advising users where necessary.o Liaison with Help Desk, Infrastructure, CSRs, Development and Business.Oracle 9i:o Maintenance of Oracle databases for CB/CM.Billing Interfaces:o Management, support and maintenance of Tuxedo servers and users.o Weblogic support.o Release management on web servers in IIS.o Maintenance of VOGA, VNAS and DecisionPoint servers.Other Interfaces:o Touchpaper/Viper trouble-tracking system.o HP Unix systems.o Windows server and desktop systems.o Documentation in TWiki.

MTN Powerbill – Singl.eView 6.00 development and design of PowerBill Phase 1 (wholesale) and design and specification of PowerBill Phase 2 (postpaid) at MTN South Africa for Atos Origin integrators.Systems Analyst PowerBill Phase 1:o Development in EPM, Perl, XML & PL/SQL.o Design, documentation and implementation of new products using CB.o Testing, testing environments and Release management.Systems Design Authority PowerBill Phase 2:o Singl.eView 6.00 analysis and design of technical specifications.o Analysis of defects raised in Phase 2 integration testing (SIT) to developers.o Interface designs to SORB and standard Unix formats.o Analysis/design using SQL, UML, Rational and SAP.o Other tools: Remedyo Consultancy to Atos Origin’s, MTN’s and other interested parties’ development, testing and business teams for requirements and technical specifications.o MTN-specific Singl.eView training sessions for Atos Origin and MTN staff.

BSCS v.8 design and configuration of Commercial Offer (System Scenarios and Promotions) for Orange Carribean and Dominican Republic. Continuing Infranet integration and testing at Orange Netherlands.OCA/ODO project for Commercial Offer:o Business, pre-business and network determination scenarios and filters.o Rate plans, service configuration and usage packages.o Promotion packages and reference data.o BSCS modules: MI, PX (MP).o Development of VB tools, PL/SQL and shell scripts for migration initial setup.o Database migration from v5 to V8.o Integration and acceptance testing Orange Netherlands, Den-Haag (on-site).o Other tools: Serena ChangeMan, Merant Tracker, Toad.o DAB migration.o Infranet testing on Orange Project in Netherlands.

Singl.eView design, development, and Business Analyst/Consultant based at MTN, Roodepoort and Intec, Cape TownPowerBill project at MTN in Johannesburg:o Development in EPM, Perl, XML & PL/SQL.o Design of interfaces from Singl.eView to Oracle, WebLogic and SORB.o Analysis/design using SQL, UML, Rational and SAP.o Other tools: Remedyo Business analysis and consultancy with MTN program office, development teams and business for requirements and specifications purposes.

Portal Infranet development, design and administration (C, HTML, XML, PL/SQL, Java, Perl and shell) Telkom SA and SentechFlexi and Classic Product development and administration at Sentech:o Design of products and configuration in online pricing module in Infranet.o Customisation of Webkit, Customer Center and Facility modules.o New programs and scripts for mediation and rating of call data and miscellaneous administrative and efficiency functionality.o Analysis and design of new functions.o Development on HP-UX and Windows using C, Java, HTML, XML, PL/SQL and Perl/shell.o Numerous server, software and documentation administrative tasks.Online Customer Service Center development at Telkom:o Design and development of web-based client sign-up service interfaced to Infranet.o Development on HP-UX and Windows using Java, HTML, XML, PL/SQL and Shell.BSCS 5.21, 6 and 7 rating Customer Support Engineer for Sub-Saharan African region (C, C++, PL/SQL, Perl and shell) (Nov 2002 to Dec 2004)Rating modules for MCel, Mozambique:o Design and development of mediation and rating modules for call data processing on Alcatel R5 and R6 switch.o Development on HP-UX using C, PL/SQL and Shell.o Development tools used: GDB, GCC/CC, TOAD, Emacs, Vim and CVS/Rational.Rating modules for Zantel, Zanzibar (Tanzania):o Design and development of mediation and rating modules for call data processing on Ericsson 8.1 switch.o Development on Solaris using C, PL/SQL and Shell.o Development tools used: GDB, GCC/CC, TOAD, Emacs, Vim and CVS/Rational.Rating modules for Orange Botswana:o Design and development of mediation and rating modules for call data processing on Ericsson 9 switch.o Development on Tru64 using C, PL/SQL and Shell.o Development tools used: GDB, GCC/CC, TOAD, Emacs, Vim and CVS/Rational.

Encryption and IN for Kencell, Kenya:o Design and development of IN system and encryption system for ASCII call data records.o Development on HP-UX using C, PL/SQL and Shell.o Development tools used: GDB, GCC/CC, TOAD, Emacs, Vim and CVS/Rational.Customer Support Engineer for Sub-Saharan Africa:o Analysis of incoming defects from Customer Support Consultants.o Fixing of defects on all Unix platforms using C, PL/SQL and Shell.o Development tools used: GDB, GCC/CC, TOAD, Emacs, Vim and CVS/Rational.LHS (SchlumbergerSema), Zurich – BSCS 5.21, 6 and 7 rating Customer Support Engineer for Sub-Saharan African region (C, C++, PL/SQL, Perl and shell) (Feb 2002 to Nov 2002)Customer Support Engineer for Sub-Saharan Africa:o Analysis of incoming defects from Customer Support Consultants.o Fixing of defects on all Unix platforms using C, PL/SQL and Shell.o Development tools used: GDB, GCC/CC, TOAD, Emacs, Vim and CVS/Rational.Support and maintenance duties for Autopage and Intekom. Mainly, but not restricted to, Infranet and BSCS billing (Aug 2001 to Feb 2002)LHS (Sema), Frankfurt – Customization of WSC (Web Service Center) in BSCS for Autopage, RSA (PL/SQL, CGI, HTML and JavaScript) (Jan 2001 to Aug 2001)Intekom, Johannesburg – Portal Infranet administration and development (C, C++, PL/SQL, Perl, HTML, JavaScript and shell) (Oct 2000 to Jan 2001)Kencell, Nairobi – Systems Administrator: HP–UX and network (Aug 2000 to Oct 2000)

 New service products development Maintenance and service levels agreement and implementation High–level technical support and consultancy: network, server and desktop support Quality of staff and maintaining training levels Procedural, day–to–day management

 Internet Service Provider Quality and customer support levels Router and Internet systems installation, maintenance and support Authorisation systems and security (Radius) Staff quality and maintaining training levels Procedural, day–to–day management Director’s duties, major shareholder of ISP Sold company to USKO (PTY) Ltd. (Tiscali)

MD and Sole shareholder of a computer retail company dealing in PC hardware, software, networking, maintenance and support