Dylan Loo Email & Phone Number

Singapore

- Managing different projects across various business units, such as trade feed improvement, enhancement of straight through processing logic, control improvements on key risk areas and reporting automationo Coordinating deliverables between internal parties, external vendors and client representatives - Improved existing MIS preparation and consistency through introducing VBA elements, process documentation and standardized inputs.- Provides senior management analysis on performance metrics.- Involved in various completed/ongoing external implementation projects with clients looking to integrate FactSet and other vendor reporting system.- Self-taught VBA which was being used to support adhoc customized reporting and reconciliation requirements. Created templates to be fed into some of these processes based on raw extracts from the system. - Responsible for a range of MIS and investor reporting for key client accounts (including OPERA/Cambridge reporting), led improvements in turnaround time and accuracy for such reporting.- Redesigned work processes to make the report generation more scalable and consistent across different entities.- Working knowledge across different business functions through project work, and participation in pre-sales process and sale pitches.- Key liaison between business and Technology teams. Leading efforts to improve IT literacy and develop Excel skills in the office, through education and engagement.

Singapore

Manages the Derivatives Documentation and Investor Services teams• Management responsibility includes training requirements, objective setting, performance appraisals and coverage monitoring. Responsible for providing statistics updates to senior management. Meet senior management from other regions to coordinate the global work processes and standards.• Running of the Derivatives Documentation team who is responsible for processing confirmations for clients, deals with all product classes ranging from vanilla FX Options to equity/commodity swaps and CMS/inflation linked asset swaps. • Running of Investor Services team who is responsible for client/investor interactions, processing of investor order requests and documentation and periodic investor reporting, regulatory requirements, fulfilment of any investor related ad hoc request and reporting. • Involved in due diligence presentations with prospective clients, through process walk through and answering of technical/procedural queries. Review of offering documents/ prospectuses, review of foundation data setup within the system etc. Projects• Involved in Know Your Client (KYC) process for investor on boarding; and formulation and implementation of key Anti Money Laundering (AML) checks on trade orders; and part of key initiatives within the organization to keep abreast of AML regulatory developments • FATCA and MAS Tax risk Review projects, helping clients comply with regulatory requirements.• Managed the Global transition of the manual process to an electronic platform (MarkitServ Trade Manager) project with both internal and external stakeholders to define new procedures and create new reporting tools for clients. • Transition to Wells Fargo platforms projects which includes the decommissioning of various Investor Services systems and consolidation of all work streams into a single platform (Mantra)• Set up new Derivatives Documentation and Investor Services teams in Manila.

Tokyo, Japan

• Transferred to RBSSJ and worked in Rates Flow MO for 5 months, in a trade support role carrying out trade processing and validation for Flow Rates Front Office• Moved to SMTN MO subsequently, dealing with issuance/coupon management for Rates• (FX-TARN, PRDC, Inverse Floaters), Equity (Single stock, Index, Worst-of basket) and FX- linked (Dual Currency) notes.• Dealt with trade bookings on a daily basis, as well as carried out various reconciliations and fixing functions. Also liaise with various internal functions such as documentation, sales and legal as well as external parties such as agent banks and clearing houses to troubleshoot issues.• Involved in ad-hoc projects such as UAT testing for system enhancements (due to regulatory requirements) and also worked with developers in the development/implementation of system automation tools• Contributed significantly towards task migration from Hong Kong/Singapore, leveraging on past experience within the Rates MO/Documentation team to provide solutions for issues and ensure smooth transition during handover period• Dealt with settlement issues in Euroclear by investigating and resolving booking/technology issues in upstream in-house systems. Liaised with external Japanese securities houses on settlements/calculations related queries.

Singapore

• Worked in London for 5 months to migrate the Interest Rate Derivatives (IRD) drafting function to Singapore as part of the new Global Operating Centre (GOC)• Received Ovation Award (Silver) in Apr 2007 for process improvements implemented• Tasked to set up and lead Exceptions Management team dealing with confirmations queries when process was being migrated in Aug 2007. Supervised a team of 11 until the transfer in Sep 2008.• Involved in the planning and production of MIS to track productivity and monitor KRIs, as well as handling the work allocation, training needs and performance management of the team. Responsible for updating/implementing Control Assessments to identify and mitigate control risks in the operational processes

Singapore

• Joined on the graduate trainee program for Operations, was in London for 3 months for training/work to migrate the IRD drafting function for ISDA documentation to Singapore• Subsequently moved back to drafting/authorised signatory role as a team leader, was responsible for training and inducting new and experienced hires to form the core of the drafting team at that time

Bachelor Of Accountancy, Accounting, Degree With 2Nd Upper Class Honours

Activities and Societies: Accounting and Business Club Hall Committee

Diploma In Aml, Anti-Money Laundering, Distinction

Activities and Societies: Anti money laundering (AML) and combating terrorist financing (CTF) in context Customer identification, customer.