Dylan Patel Email & Phone Number

Dallas, Texas, United States

Lead Hospitality Specialist for Accenture Corporate Dallas Workplace

Fort Worth, Texas, United States

• Interviewed, hired, trained, and oversaw front office/guest relations, housekeeping, and engineering departments of hotel
• Upstarted employee performance reviews and Performance Improvement Plans for all team members
• Aggregate and disseminate reporting for operational KPIs
• Billing, ADP payroll, expense reports using Quickbooks, forecasted monthly budgets for profit maximization and conducted P & L analysis for investment
• Tracked IHG loyalty rewards for high-revenue corporate guests and implemented referral and bonus program to increase overall revenue by 11%
• Negotiated contracts with local companies in market, leading to a 34 % increase in corporate revenue

Tallahassee, Florida, United States

• Led operation efforts and trained rooms divisions, front office, and housekeeping departments for hotel
• Implemented full-scale “Commitment to Satisfaction” training program for team
• Analyzed KPI metrics; +20% RGI impact for ‘22 fiscal year
• Presented business development decks to local market and signed contracts leading to a 15% increase in monthly revenue
• Conducted data modeling via Microsoft Visio for data analysis, using KPI hotel performance metrics
• Respond to GXP and third party partners; maintain social media presence

Tallahassee, Florida, United States

• Screened, hired and trained front office staff employees
• Designed Hotel Duval F&B employee benefits program, increasing overall traffic through F&B outlets of hotel (Shula’s Steakhouse, Level8 Lounge, and Lucky Goat coffee shop)
• Conducted employee performance reviews and provided comprehensive feedback for Front Office staff

Tampa, Florida, United States

• Performed Hotel Brokerage services
• Communicated with Financial Institutions, Attorneys, other Brokerage Institutions
• Transaction Management services throughout entirety of deal process
• Managed Contract Negotiation for clients
• Portfolio and Debt Restructuring (Pro-Forma Analysis)
• Property Analysis for Targeted Hotel Acquisitions

Bachelor Of Science - Bs, Pre-Medicine/Pre-Medical Studies, 3.67

Activities and Societies: Sigma Beta Rho Fraternity Inc; Multicultural Greek Council; Order of Omega;Sigma Beta Rho Vice President of.

Associate Of Science - As, Business Administration, Management And Operations, 3.6

Activities and Societies: Certificate of Entreprenuership awarded by Tallahassee Community College School of Business; VP Eagle Investment.