Dylan Poulin Email & Phone Number

Pepperell, Ma, Us

Remote

Focused on optimizing the performance and utilization of Data Centers and Points of Presence (PoPs). Conduct comprehensive analyses to evaluate operational efficiency, assess whether to maintain, expand, or divest from facilities, and review profit and loss metrics. Provide strategic recommendations based on data insights to drive informed decision-making and enhance profitability. Collaborate with cross-functional teams to implement improvements and track progressAnalyze dark fiber Indefeasible Rights of Use (IRUs) and Type II circuits to assess current utilization and identify opportunities for cost savings. Evaluate the efficiency of existing routes and recommend potential divestitures of underused Type IIs to reduce expenses on the company's profit and loss statement. Collaborate with teams to optimize network infrastructure and drive strategic decisions that enhance financial performance.

Assist with Project Managing various large high priority customer audits with lots of visibility from Executives within the companyAssist with Project Managing other initiatives to ensure that we have the utmost standards that are followed between team to teamDirectly work 600+ assignments overly the course of the yearSeamlessly communicate between any and all teams to work together to complete out company end goals

Boxborough, Massachusetts, United States

Manage hundreds of high priority tickets from network outagesWork seamlessly with multiple teams at once to problem solveWork as a Project Manager on large customer outagesUnderstand various parts of the Telecommunications industry and network

Boxborough, Massachusetts, United States

- Quality Control queries, audits and spot checks on data within multiple databases- Resolve data issues reported while communicating effectively with various teams- Work high priority service tickets to assist in customer outages- Train teams/individuals up to current standards- Continuously gain knowledge of other teams to help update current processes- Many service tickets required larger projects working as a Project Manager

Pepperell, Massachusetts, United States

- Worked with owner to find inefficiencies at profit margins- Found new areas to expand on to generate more capital- Compile new ideas to streamline processes

Hudson, New Hampshire, United States

- Communicate effectively with customers to help resolve any questions, concerns, etc. - Maintain a safe range for customers to feel at home and comfortable- Data Entry

Westminster, Massachusetts, United States

- Evaluate hundreds of contracts in-depth- Determine if customers have breached their contracts- Process and penalize if needed- Work with contracts upwards of $100,000+

Westminster, Massachusetts, United States

- Organize any and all data associated with projects- Coordinate with teams and individuals to determine if works is being done in a timely manner- Data Entry

Townsend, Massachusetts, United States

- Gain relationships with customer to further their trust in the company- Drives sales by genuinely finding customer needs and wants- Work various databases at once while communicating effectively to the customer

Bachelor'S Degree, Accounting And Finance, 3.7

(Not Completed)

Associate Of Science (A.S.), Business Administration And Management, General, 3.4

High School Diploma

Activities and Societies: Student Athlete Ambassador Baseball Internship