Accounts Receivable Specialist
CurrentI am involved with many parts of the billing process but specialize mostly in A/R.A/R• Browsing A/R for outstanding balances and looking into unpaid balances from insurances.• Refiling claims with outstanding balances and making changes to the claim in order to try to get it to process correctly.• Filling out Appeals packets and sending them to insurances if there have been any denials.• Mailing or faxing additional supporting documentation if a claim pends and an insurance requests it.• Posting insurance and patient payments on balances.Bill Collection• Generating statements and mailing them to patients. • Responsible for determining if anyone needs to be sent to collections. I send letters to everyone nearing collections in order to try to collect payment before reporting them to the collections agency. • Answering all calls regarding billing statements that go out. Collecting payments on bills. Also looking into fixing any statements that were posted incorrectly.• Answering general billing questions on the Billing line on the phone system. When calls come through our phone system, any callers asking billing questions go to my phone first. I also receive many general scheduling and appointment calls.• Printing and mailing subpoenaed records to any law firms requesting records. Generating bills for subpoenaed records.Other Duties• Covering at checkout whenever needed. When at checkout, I am responsible for all duties related to Checkout (distributing faxes, sending patient records to other facilities, collecting payments.)• Posting surgery schedules.• Posting Medicare adjustments.
